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Last Updated May 1, 2025

Thames Valley Alternative Relief, LLC - Connecticut
1100 Norwich-New London Turnpike | Uncasville, Connecticut, 6382Client Reviews on Thames Valley Alternative Relief, LLC - Connecticut
- 4.6 / 5.0
14 Reviews
Most helpful positive review
0 people found the following review helpful
- 5.0 / 5.0
By Donna Pearlman Feb 07, 2020
The owners and knowledgeable staff here exemplify the meaning of compassionate care with kind and helpful service and great programs for patients. They were one of the first in the state and they have... more
Most helpful critical review
0 people found the following review helpful
- 1.0 / 5.0
By Brigette Soucy Jul 07, 2018
There are a lot of ignorant meaning lack of knowledge, to where Thames valley relief is. My husband has severe p.t.s.d. and is on social security for that . My husband was told that he can't bring i... more
Feedback:
Everyone at The themes Valley relief center was professional thorough and consistent with all the information that needed to be given to me because of this I was able to make a great choice concerning what would best suit me I Thank everyone involved and look forward to more Relief From the conditions I have been plagued with for years. Accolades to a great Team from beginning to end and thank you for making the process comprehensive.
Feedback:
I have been a member for a few years now, since their old location at the strip-mall. I was shocked they were able to keep up as the place was always totally packed. The new location is great, so clean and neat.The staff at TVAR are amazing. They are always there to help you with any questions. The new website is awesome, so easy to use even on mobile devices, can look at entire stock, high resolution photos of the majority of strains and super easy pre-orders and followed by texts and emails on the status of your order (99% of the time it's ready in 30 min.)TLDR: TVAR is amazing. awesome prices, awesome selection and awesome staff. Such a great place and I truly feel blessed to be able to legally enjoy cannabis and visit places like TVAR. I have been using Cannabis since mid 90s on a daily basis, I never thought I would be able to legally buy ultra high grade stuff, at half the price .- Thanks TVAR, you're the sh!t!!! T. DOERING
Feedback:
The owners and knowledgeable staff here exemplify the meaning of compassionate care with kind and helpful service and great programs for patients. They were one of the first in the state and they have a mission of healing and alternative relief. The offerings are always good, the pharmacists helpful in recommending products that might work best for you within your budget.
Feedback:
Remember our Mothers raving about how this would kill us? We all knew better....that it was saving our lives. Thank you TVR for helping to save my life, and that is not hyperbole. I get a kick out of visiting the always up to date website with a menu like Chinese takeout! The only complaint I have is with the State, why can't the "street" names be used as well?
Feedback:
Staff is extremely friendly and helpful, the products are of great quality. I will admit that I was a bit skeptical at first, but after working with the staff, I was able to find the correct products to help me & for the first time in 10+ years & over 20 Spine, Neck,& Brain Surgeries I have been able to reduce my pain medication!! I still have 3 big surgeries to go, but I’m so glad that I tried MM & cannot say enough about everyone who works at Thames Valley!!
Feedback:
I wish I could give this “A” team 6/5 stars. While I was in the waiting room I overheard one of the other customers say he’d rather travel a much further distance to go to this dispensary. By the time I left I could understand why- Laurie Zrenda first off, was more than helpful processing my info. She made sure that I had the correct information, and gave me a choice of many doctors she thought would best fit for me. Once I came back to hand in my paperwork I was greeted by a wonderful woman named Rachel who was very patient with me even though the office was very busy. Not that it effected her efficiency. You can tell each person working there loves their job, and treats each individual like family. To Laurie and the crew I met today: You all are awesome, I couldn’t have asked for more. I will recommend Thames Valley Alternative Relief to my own family and friends. For anyone out there in need of relief these are the people to speak to. I can not thank you enough. Sincerely, Jacob Coombe
Feedback:
Staff are all very nice and helpful. And everyone is very knowledgeable. I like that they provide so much information to patients. Like, when you go there for the first time, they have you watch an informative video that they made explaining the different ways to use marijuana and their effects, and a rundown of the different strains (sativa, indica, hybrid). They also give you all that information in a packet to take home. I think the whole thing is a great idea.And, getting products from them is very convenient. They update menus as soon as they can. They have a variety of products for different needs. And you can order online or make appointments. I ordered online and a staff member emailed me within minutes asking when I wanted to pick everything up. It's very fast and easy to buy from them.
Feedback:
All the staff at Thames valley relief are very helpful and courteous. Large selection of medical marijuana, vape oils, concentrates, edibles, tinctures, CBD in oral or topical creams. Etc. Etc .Beautiful new building with plenty of parking spots..Ted Richard Norwich Ct.
Feedback:
Hello an Happy 2018 Thanksgiving to all at Thames Valley Relief. It's been a blessing to me an so many others that can have quality of life. I am happy an can enjoy life abit better having legal med pot. Iam no spring chicken, though thank God for Thames Valley in Uncasville. The staff are Awesome, everyone's nice an very knowledgeable. Love you all at Thames Valley Relief.J.B.
Feedback:
Very personable and knowledgeable employees and some good conversation in the waiting room! Everyone there is helpful and ready to answer any questions you may have, I thought it might be a little uncomfortable going in. But I was mistaken! The whole visit was centered around your needs, and what you didn't understand, was explained to you in a way that you could. Wonderful work and thank you for making our lives a little more tolerable with your help and time.My go to for? answers and my medication!.
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