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Positive Review

January 06, 2020

5.0 / 5.0

Reviewed on Jan 06, 2020

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Almost walked out of here without half my purchase today. Apparently the guy filling my order "forgot" to fill the right bottle and gave me an empty one instead. Honest mistake, right? You'd think so until it happens the last 2 out of 3 times you visit. That's a 33% chance you'll leave with what you paid for. Great numbers for baseball batters, not so much for, like, everything else.Now don't get me wrong, the staff is friendly, it's a nice atmosphere, but when this happens to you twice in so many visits, you start to wonder if it was an accident or they're just hoping you won't check your bottles until you get home and find one of them empty, then can't be bothered to drive all the way back for what you paid for.But that seems like an absurd scam, so I'm going to give them the benefit of the doubt and chalk this up to coincidence, in which case the handlers should probably pay more attention to which bottles they're filling. Look, I like this place and the people working here--I always ask for one of the featured discounts so I can put extra money in the tip jar. All I'm asking them to do is stop making me think twice about doing that and pay more attention to their work.For shoppers, always check your bottles/products before leaving the parking lot.I may revisit this review again if they manage to improve their batting average.Edit (12/12/19): Added a star for consistency of good service. They don't even mind when I ask to check the bottles. They also added a TV, which is a nice touch. Keep it up.

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