The Colfax Pot Shop - Medical

The Colfax Pot Shop - Medical

1500 E. Colfax Ave. | Denver, Colorado, 80218
  • 3.2 / 5.0
11 Reviews
OPEN NOW - 11:00am - 6:50pm

Client Review on The Colfax Pot Shop - Medical

  • 1.0 / 5.0
Feedback:

We recommend High Level Health if you need a go-to dispensary on East Colfax because the flower quality and customer service is outstanding.We used to love it here until we met the owner, Don. We have left previous five star reviews so please do not think this is simply a review out of anger. What happen is we came into the store to share with Don that we may have been given the wrong strain of flower or just sold a horrible batch because it gave my boyfriend and I terrible headaches which never happens as we get the same two strains each time we visit. We didn’t ask for a refund but only a discount, as our budget is really tight with only him working while also already spending 75 dollars on the ounce of flower (it was a shake ounce but this ounce had all big buds so it was not sugar leaf that caused these issues). He did offer us a 20% discount on our next purchase which my boyfriend politely declined because it would had been cheaper to simply use the points we occurred by shopping there than use the discount they offered. But he still wanted to call after leaving and thank Don for the offer, as we come here often (and really hoped he wouldn’t hate us for our concern over our purchase).But when Don got on the phone he told my boyfriend “it’s important you remember you are talking to someone who has been up all night holding my rifle. I don’t give a s*** about your problem with the flower you bought here.”I guess he later said the rifle was for the looters which we totally understand in protecting your business and the stress that comes with that but in no way should that be used as an excuse to take your anger out on a customer who was calling to say thank you. We really don’t mean to share more negativity during this time but no one should ever be treated the way Don treated my partner. Please go to High Level or any other dispensary to avoid having to experience Don — you will also find better prices and quality at any other dispensary (minus light shade).

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