Client Review on The Downtown Dispensary

Jamie Baliles

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Jamie Baliles

Neutral Review

June 29, 2020

3.0 / 5.0

Reviewed on Jun 29, 2020

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I placed an order for delivery between 10am and 11am yesterday only to receive a text saying it would be between 230 and 630. I get it, they are busy so i just stayed home all day waiting for this order. 630 came and went and then at 752, 8 minutes before close i got an automated text saying my order had been canceled. I tried calling last night as soon as I got the message but they turned off their phones early. I tried again this morning to give them the benefit of the doubt but they aren't even answering their phones now. Im using this as a MEDICATION and it unacceptable to fail to make this delivery and not even notify me about it. If you are needing medication I would advise going somewhere that cares a little more about their patients wellbeing.Edit: after calling 5 times I was able to get through. The gentleman working in dispatch seemed very honest and genuinely concerned this had happened. He is currently finding out what happened and is putting me on the first delivery block for this morning. I will update with a better star rating if this issue is able to be resolved.

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Client Review on The Downtown Dispensary

Jamie Baliles

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The Downtown Dispensary

Client Review on The Downtown Dispensary

Jamie Baliles

Jamie Baliles

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