Client Review on The Fireplace

Rebecca Kasik

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Rebecca Kasik

Negative Review

December 07, 2019

1.0 / 5.0

Reviewed on Dec 07, 2019

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If I could give a negative star I would. NEVER do business with these people. They have horrible customer service and really DO NOT care what- so-ever about their poor service. They do not follow up on projects and do not communicate to the customer. I had (what I thought) put an order in for fireplace doors. When they came out, I specifically told them I wanted to order them. Four weeks later I called to find out the status of the order only to find out they were never ordered. If they needed information from me to proceed with the order, why was there no communication about that??? They are only good at sales prevention. Go to the Fireplace Door Guy instead. Google it. He is awesome. I should have stuck with him in the first place. Was trying to give the new young guy they hired a sale in hopes they would get their act together because of him. So sad that the only local brick and mortar business like this is so inconsiderate to their customers. Makes you realized why they are all closing down.

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Client Review on The Fireplace

Rebecca Kasik

Rebecca Kasik

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The Fireplace

Client Review on The Fireplace

Rebecca Kasik

Rebecca Kasik

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