The Herbal Centre, LLC
463 River Ave | Eugene, Oregon, 97404Client Reviews on The Herbal Centre, LLC
- 3.5 / 5.0
14 Reviews
Feedback:
Love going in here and chatting with the employees. They are fun, hilarious and helpful. The prices are awesome, they even have a strain or two for like 2.20 a gram or something (tax included). Product is great I'm usually really happy with what I take home. I remember spending 70 bucks easily at dispensaries each visit. 20 bucks will easily get you far here, especially with flower. Thanks for being awesome guys ♡
Feedback:
I visit this place a couple times a week, never once have I even come close to having a negative experience. Staff is always very helpful, excellent at informing customer about their product's which are excellent as well. Prices are equally as excellent, all around one of the best shops around. With not only a great selection of flower, concentrate, but glass as well. Highly recommend at least stopping in and checkin it out!
Feedback:
Honestly, I rarely leave negative feedback. So, when I do...I've been to this place a couple times. Never had a problem. I got busy on the 4th and was really happy to see they had what I needed. I'd never used the pickup option before at any dispensary. My husband agreed to pick up the order on his way home from his errands. I know when you buy weed that's 9.60 for an 1/8, that you're gonna get good weed, not great weed AND there's ABSOLUTELY NOTHING wrong with that. Weed with THC between 18 and 20% is my day smoke and to get it at that price, all the better. Add in a holiday discount and you can't go wrong. Right?The 1/8 of PHK from Q Farms. Good high, but it's PHK. My complaint, lots of stems that should've been trimmed. If it were one or two buds that were the issue or the buds were bigger, I'd let it go, but there were actual tiny dried leaves with thin stems attached. Several of the stems on the microbuds were thicker and an inch long. A few microbuds were mostly stem. Often, dispensaries weight over a tenth of a gram or two, to make up for poor trimming or thicker stems in the actual buds themselves. Frankly, Swag I've bought at other places has had fewer stems.The 1/8 of Cherry Zkittlez from Green Queen Farms was missing it's THC%. Not a biggie, I can look it up. It's a nice strain. Good high. Since I like Cherry pie and Zkittlez, I anticipated the hybrid would be yummy.I was still looking for some loud weed. Something that hit really hard. I saw Wedding Cake grown by Eugreen on the menu. I've had the strain before in the low 20s, but I saw it at 28.79% THC and squealed with delight. I've also smoked strains from Eugreen before and I knew it was gonna be good. It was listed at 9.60 a gram. I decided it was worth it and added a gram.What ended up in the bag? A container labeled as 1 gram of Wedding Cake at 22.32% THC grown by Fox Hollow Flora. Harvest date 4/15/19. Tested by Juniper Analytics 5/14/19. Batch 5283. I asked my husband, if the person told him something had to be substituted or anything like that, but he said no. All the person did was verify the order number and the names of the strains.In other industries, this tactic is called 'Bait and Switch'. Do I think this was their intention? Not sure. I want to chalk it up to stoners or old data, but when you have a pickup option on your menu, accuracy should be important. I know there are all the disclaimers associated with the pickup option, but Dude...All this means is1.) I won't shop here again. 2.) I won't recommend this shop. 3.) I won't use the pickup option at any dispensary. 4.) I'll only let my husband pick up orders from Target and Petsmart.
Feedback:
Hello, I am a fellow budtender down the road from your shop, and I was just informed that a budtender treated my father like garbage, ie; getting upset at my dad for wanting to stay on the budget shelf and lied to my dad and sold him a more expensive flower instead, all while having an extremely rude attitude. This is LYING to customers, unacceptable behavior for a business. He described the man to have glasses. I want you to know you have lost a great customer, and as a budtender I will now be telling people not to come to your shop. You didn’t even answer the phone when I called to complain formally, might I add, twice. You need to choose respectful budtenders. I am seething with anger that a fellow weed enthusiast hustled my own dad. Terrible behavior. I hope you choose your bud tenders wisely, management. Also, you need to learn how to answer your phones.
Feedback:
I put 2 stars in because i was very disappointed and mislead today. I typically have really good experiences with this place, but when you go in and buy a certain strain on bargain with high numbers and great quality for several days and then all of a sudden its changed the very next day. They knew the quality was great and they praised how good this stuff was, so i feel they bumped it up to the silver shelf due to the quality and the numbers to benefit themselves and not the farm. The numbers were the same, the quality was the same and the ataff claimed it was a new batch and thats why.......well thats very misleading. Im not one to spend alot on flower. I was very upset on how quick they changed the price and this has happened in more than one occasion, and i had to change what i was buying because i went in expecting it to be the same price and it was not. I am almost an everyday regular, its just gets to the point the you finally feel like saying something and i dont want to have to look somewhere else because i almost walked out today to go somewhere else, always lookin to find the next best deal.
Feedback:
Tried calling store, ends up its closed no voivemail... made purchase of concentrate after having to purchase last on shelf. I get home to find they sold me a half gram and charged for a full one. Really disappointed at this point I can't medicate tonight because they're closed and I can't use the product now.Super dispappointment...
Feedback:
Our favorite place in town! Their employees are genuinely knowledgable and willing to help 2 older women! Every question answered, with respect, and our dignity intact! Happy to see you and answer every question (none are stupid!). No rushing, no boredom with you; sensitive in regards to your needs. Best, kindest, most knowledgeable we have found. Great selection of sweets, oils & tinctures. Cannot comment on bud.
Feedback:
I only buy joints and this place is the worst for joints I try every time I make it to Eugene.. they just don’t burn nice it’s so hard to suck in the smoke I waste half my joint and I think they grind it up to much cause I try to roll it out to lossen it up so smoke will come through but the weed falls out through the cone part where you put your lips on... this place is good just don’t buy their joints
Feedback:
The best dispensary in Eugene Oregon USA without a doubt these folks are very knowledgeable about marijuana industry and have a great selection of flower and oil and edibles anything else you need to know they have the answer a great selection of glass and marijuana related goods you will not be disappointed check em out and have FUN BE SAFE AND RESPONSEABLE
Feedback:
Wow, their customer service is top notch, even the new bud tenders are as good as the elders. Have had vape cartridge issues and they helped me out, always have CBD strains and the latest/greatest edibles or cannabis beard oil 🐻 they had free smore kits for the eclipse and for Green Friday (Black Fridays stoner friend) it was packed! I was at the back of maybe a 6-7 person line and they opened up a whole other register to help us faster. I felt bad you can't tip on a credit card, Panda was 💯, I usually bring enough cash but the deals are always so good I end up with a huge haul everytime. The employees seem happy and the product is quality, so you can't go wrong stopping in here. It's right past the river road post office and you can hop back on Beltline. Stop in and they will hook you up!
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