Client Review on The M.E.D. Shop

Kizzi Hogan

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Kizzi Hogan

Negative Review

July 03, 2019

2.0 / 5.0

Reviewed on Jul 03, 2019

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The products that I got from here were great, there are no complaints about the products that they sell. They do sell their products higher priced than all of the other DME companies in our area. I realize that everyone has to get a little money from the "pot", therefore I'm not even complaining about that. My complaint is the employees (not all of them, but I prefer not to leave names). I worked with 3 different people when getting my products, one was so rude I ended every phone call in tears. I was told I was too fat and they didn't have anything on their floor that would hold me. I was told this before being measured. I set up an appointment to see what size I needed to order. After being told I was too fat and they didn't keep that size there it had to be ordered, I dropped by the next day and shockingly they had just happened to have exactly what I needed, there in stock! I thought it must have been someone else's since they didn't keep any that are that size there but when I asked how long it would take to order one for me and the lady I was working with said, "you can take this one home with you!" After she told me on the phone that they don't have anything on the floor that would hold me! Customer service has been horrible but their products are great. I won't go back. How you treat a person is very important!

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Client Review on The M.E.D. Shop

Kizzi Hogan

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Client Review on The M.E.D. Shop

Kizzi Hogan

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