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Negative Review

July 08, 2019

1.0 / 5.0

Reviewed on Jul 08, 2019

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I shopped today on their medical side and was very disappointed with my experience. Only good thing about this place is how helpful their receptionist, Regina, was. The budtender I dealt with on the other hand was a joke. He was either very high or very disinterested in his job, maybe both. I was going to buy a few more products than what I left with, but all of their edibles i saw were at least $5-$10 more expensive than I've seen at other shops and much more expensive than what's listed on their weedmaps page. He couldn't get the preroll I wanted to ring into their system so he requested that I choose a different product to purchase rather than try to get his system working correctly. Considering they only had one indica, and I dont smoke anything else, I decided to go with one of their edibles instead which in hindsight was a bad decision because when I got home I realized he had given me the wrong item. Everywhere else they either show you the item before you buy or at least go over your order with you to make sure that its correct before you pay, but he did not. I figured since I was only buying two things and was very specific about what I wanted there was no way he could mess that up. I called back to speak with a manager about this, but was informed they were all busy and that I would get a call back from one of them. When I did receive a call, I was told they were still too busy and had someone else call me to try to rectify my issue. I've never heard of a legitimate establishment where the management is too busy to talk to a customer who was done wrong. I was told by the woman I spoke with that they were actually out of stock of the item I wanted so I couldn't even go back in and have things fixed. I was definitely not happy with what I was offered to fix the situation, but considering everything I would get from here is very overpriced, I wont be shopping here again. I can tolerate paying a little bit more if the experience is worth it, but when my budtender doesn't go to shake my hand and gives me a peace sign instead to introduce himself and calls me bro at least 10 times during my short transaction it leaves a bad taste in my mouth. I get we are in a college town, buy you should treat your medical patients like the patients they are, rather than someone you meet at a frat party. If your looking for a place to get good medicine at a reasonable price sold by people who care, this is definitely not the spot to go in Boulder.

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