Trulieve - Melbourne
3350 W New Haven | Melbourne, Florida, 32904Client Reviews on Trulieve - Melbourne
- 5.0 / 5.0
38 Reviews
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Avoid this place like the plague. Ridiculous wait times and they have serious supply issues with very little product choice or none at all.
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I just got back home from a frustrating experience at Trulieve in Melbourne. It is a 25-mile drive to get to the dispensary. I placed an online order Sunday. However, I forgot something so I tried to amend my online order. It was not possible. No problem, I thought they would let me add one item when I went to pick up my product. WRONG. I was told if I had told them when I first arrived, they would have place me on a pick up and walk in line. There is not anything online or in the store that states this practice. The tender that I asked said I could not add anything but said I could ask the manager. She called, Michael( I think that was his name), the store manager over so I could ask him. He told me to go back out and get in line!!!! He also said people who pick up orders are let in sooner than walk ins. I have not seen this happen. When I enter I carefully note the other people and who was in the store before me. I have NEVER been called in to enter the store ahead of anyone who was in the store before I entered. The manager either lied to me or the store doesn
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Was told by the front desk lady that there was a 30 minute wait....when it was nearly 2 hours! Trulieve has amazing product but their wait times,inventory and customer service are awful. Past 2 times there hasnt been a menu out and when I ask the front desk lady she gives me one answer while the people in the back give me a different one. Never any flower in this location and when there is theres 1 of the most expensive strain. Will not be giving anymore money to this place.
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Wanted to thank everyone. The headache nasal spray is a miracle.
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One of the cashiers was really rude and getting involved in a discussion she had no business being in then proceeded to make a rude comment as I walked out the doors. Bad management situation. You already lied why did she have to rub it in.Complaint was the bait and switch text message b2g1 carts trulieve sent out this morning ...
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The people at the front desk and the budtenders are all very friendly and helpful at this location, they really try their best to make their patients feel at ease.. This would be a five star location but finding parking can be a very difficult at times so it can make things a bit stressful, otherwise it
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Doesn
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Was great!
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pleasant staff, good product. however...very, very low stocks of much of the desired flower. will accept online orders even if there is no inventory. half of your order = not enough points for 10% discount. you pay full price for what you do get and receive only half of your order. they win, the customers lose. the staff seems have no authority to provide solutions. I heard several other people in the same situation when I was in the store.update...still perpetually no product available after the first 30 minutes after its released.
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They NEVER receive, or have on hand any flower other than maybe some low grade sativa. It's really unfortunate for the people who depend on daily doses of better flower and stress about when they're going to be able to possibly purchase more meds. In addition, they leave products on their website that absolutely NO store has, leaving patients disappointed when the product is unavailable. Also, they don
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