Up In Smoke
Fra Juniper Serra,15 | Connecticut, United States, 43840Client Reviews on Up In Smoke
- 4.8 / 5.0
8 Reviews
Feedback:
During this quarantine time most people are raising their prices and trying to make money, but NOT Tony. Although nobody was allowed inside, Tony was polite, very patient and took the time to show me different cigar boxes that he had and at a very fair price too, going in and out of the store with different ones each time until I found the one I wanted. Myself as a business owner, I know that you have to have not only patience, but you have to be passionate about what you do, and personally, Tony has all those qualities. Thank you for the cigar box Tony, my father and I really enjoy it.
Feedback:
the walk-in humidor had mold spots on more than a few boxes of cigars. i didn’t grab any of those for obvious reasons, but the case cigars they had in the register area were fine. the hand rolled cigars that the owner’s wife rolls were AWESOME! i purchased a few triple wraps, i smoked one and it burned perfect and tasted great. i would definitely revisit the shoppe just for their hand rolls. their cigar selection is fantastic, but prices are a bit high. staff is definitely friendly. all in all a good experience, but the walk-in gives me a bit of pause purchasing from within it.
Feedback:
I know literally nothing of cigars. I walk in on a Tuesday night with just a slight idea of what I want (valentines present for the boy) and I walk in, and the man came right up to me and was talking to me about what I was buying. He was extremely helpful and knowledgeable but like not trying to get me to buy more than what I really wanted because clearly I wasn't there for myself. Great shop. super cute. if you like cigars then give them all your money and support small and local businesses <3
Feedback:
Stopped and got some cigars here during bachelor party in May. A bunch of us were tolling around looking at everything and we started talking to the employee, who I wish I could remember his name, was very polite and helpful explaining any questions we had. Pretty good prices and a decent sized walk in humidor and another several stocked cabinets in the main room of the store. Will by again when I'm in the area for more cigars.
Feedback:
Staff are very knowledgeable and friendly. It was my first time smoking a cigar and Tony gave me great advice and the cigar his wife rolled was great. Definitely an eye opening experience and I'll be returning for sure. Lounge is comfortable and has a cool/relaxing atmosphere. Great place, and can't wait to try some more great cigars!
Feedback:
Came in town from Tampa FL for a barber convention & needed to find a good cigar shop. This place is top notch. The atmosphere is laid back. The cigar choices are endless & the customer service is sincere. I love this place. I will definitely come back next time I'm in town. I only wish there was an Up In Smoke in Tampa (hint hint). Thank you for your hospitality.
Feedback:
This is a very new facility and completely redone. Tony and his crew have been at it for many years in the local area. One of the finest lounges in the area. Beautiful walk-in, all Spanish Cedar humidor. Well worth the trip if you're not from the local area. Thanks for a great shop, customer service and a beautiful lounge Tony!!Bill
Feedback:
I went into this place looking for some cigars, and was not disappointed. The sales staff was very friendly. He was assisting a couple that was just getting into cigar smoking, and was very knowledgeable and patient. The cigar selection was just enough to give you choices, but not overwhelm you with them. I can't wait the check out their lounge.
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