Client Review on Westside Wellness

Kat Loaf

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Kat Loaf

Positive Review

January 06, 2020

5.0 / 5.0

Reviewed on Jan 06, 2020

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A piece of metal on their front door cut my hand and I was directed to a restroom adjacent to the lobby. A friend of mine had prior been denied this facility in an emergent situation. I called later to ask a manager or owner about this and was hung up on by a man answering the phone who refused to identify themselves. Upon calling back, I was cursed at profusely and hung up on. UPDATE: Spoke with the manager Joe and an unidentified woman about the incident. They deny that the incident even occurred! The unidentified man I dealt with prior apparently even made up a story saying that me and my company were "belligerent". They told me that I was welcome to come back but I refuse to be further insulted and informed them of this review.FURTHER UPDATE: My friends went back to this location and were met by a shameful front desk man and were offered discounts. I still will not be returning. No amount of rectification can make up for the level of insulting I've endured from this place.TL;DR: I've never expected nor asked for any of this location's facilities, and was glad that they were offered to me in an emergent situation. When I confronted them about the lack of availability of this place in a prior emergent situation, I was met with hostility.

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Client Review on Westside Wellness

Kat Loaf

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Client Review on Westside Wellness

Kat Loaf

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