YiLo Superstore
2841 W. Thunderbird Rd. | Phoenix, Arizona, 85053Client Reviews on YiLo Superstore
- 2.4 / 5.0
16 Reviews
Feedback:
As much as I enjoyed the building that's about it... Was made to stand in the rain outside, super slow bud tenders along with maximum negligence at the front desk. I watched about 15 people standing in the rain as these employees took forever. Even after I was finished I had to go back to the front to buy other items which was jammed up with three people staring at one kiosk... Train wreck and the staff just seems to be ok with how they are doing things. Not a place I'd recommend... Plenty of other places that care far more about the experience and wait times.
Feedback:
So I went in this morning pretty happy and excited to get some grow science. They only had two strains when I came in and I want3d to see other jars that had a lil better buds in them and the budtender who was a short skinny white girl with a mask that said king on it was very hostile and overwhelmed apparently cuz she was filled with attitude when letting me know I couldn't look too close cuz I can't breathe on the jars. That's understandable but it's the manner in which she said it. I became frustrated at her approach and asked for another budtender. Mind you the manager is standing around near us while all this is going on. So I got another budtender and they helped me out. while I'm looking around at the product in the store she than began to ask me what am I looking at and I'm not even looking at her. She was very hostile and yelling at me as she was turning red. I'm a budtender myself and we have nothing but good vibes at my store. For her to become easily frustrated like that is unacceptable and she should be coached on how to deal with patients in those situations properly. The other budtenders were cool and I ended up leaving with an eighth of grow science with a discount so thank you for that
Feedback:
Started out great, but after being told for over a week that they would be getting shake in “tomorrow” “on Monday” “on Wednesday” that I’m just being told that to appease me. This may not seem like a big deal to most, but shake is all I can afford on the extreme budget I’m on. I’ve now not medicated for about six days because I keep believing their “tomorrows” and not going somewhere else with my limited time after I get off work before they close. I may have stepped foot in this store for the last time.
Feedback:
Everyone here are super happy stoners. But that doesnt do it for me when I asked about the stock options and I was directed to the website, which didnt help so then I was given a email and was never replied to. All that beside the last I was in there they sold me some prepackaged that didn't even weigh out to what I purchased. I need more then a friendly face.
Feedback:
I had come in here quite a bit. I actually kind of liked the place. So I got a peanut butter chocolate 60 mg edible you can see in the pic. I took 2 bites into it. The 2nd bite you can see exposed a hair. The hair comes out of it and circles back into it.I called the dispensary who tried to at first offer me 1 free chocolate then 2 free chocolates. Now first of all you should be dumping all of this product off the shelves into the trash being that your chocolate batter got a hair in it. Did you? No you tried to offer me more from the same batch. THE CHOCOLATE IS COMPROMISED. I WILL NEVER EAT ANOTHER EDIBLE FROM ANY DISPENSARY AFTER THIS EXPERIENCE. KEEP YOUR EIGHTH, KEEP YOUR FREE CHOCOLATES, AND IN THE FUTURE WHEN SOMEONE EATS CHOCOLATE WITH HAIR IN IT OFFER THEM SOMETHING A LOT BETTER.
Feedback:
Jennifer was extremely pleasant and helpful with my order! I love this location because the staff here are always so friendly & that always grabs my attention because I have terrible anxiety. 😅Its always a delight doing business with Yilo & thanks again Jennifer!🖤
Feedback:
If I want some good herb their grow science selection is on point. Wedding cake is one of my favorites and they seem to have it when others dont. Their edibles are definitely the best. The staff is not only cool but knowledgeable. Read a couple of the reviews and they sound like negative people with no understanding. They can work on their flower a bit but I've only tried one and that's the purple punch. A bit dry and lifeless. Still did the trick just not an enjoyable smoke. Gave my feedback and they were happy to not only take it but talk about it too. As far as curaleaf I can say they were great when they were swell now I can just say lol no thank you.
Feedback:
Only giving 1 star because i have too bought a item that isnt working called the dispensary was placed on hold for 15min hung up called back and coulnt get threw very bad customer service skills. no one checked on me the whole 15min i waited on hold and my problem is still insolved. Im not driving back how do i get my refund and place a complaint 5/31/2019
Feedback:
Had my first visit to yilo the other night. Super fast service, excellent customer service from the check in, to the tender. I had the first patient deal available and I used it for a bogo on Yilo products. I purchased and GDP .500 cartridge and I’m very impressed for the price of 29.99 it’s a great value. We’re talking high quality organic stuff, worked wonders for my back pain, and helped me get some great sleep. 5/5 on the Yilo brand cartridge. I also purchased a gram of white Fire 43 my only complaint where was how dry it was. I crumbled and had a speedy burn time, however the taste was great, also helped sleep. Just wish it were a little more moist, it’s a very good store and I will return. Next time I will try some edibles that are all I’ve been hearing about them are great things.
Feedback:
I went in there the other night because it's like one of 3 dispensarys open past 7pm. I wish I hadn't. Their edibles are so over priced, its ridiculous. 15$ for a 30 mg edible. As I waited to pay for my overpriced edible, I listened to a couple budtenders giving new patients advice, the things they were telling patients couldn't possibly of been more wrong. My budtender was nice, that was the only positive.
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