Zen Dispensary New River
46639 N. Black Canyon Rd Suite #1 | New River, Arizona, 85087Client Reviews on Zen Dispensary New River
- 2.6 / 5.0
14 Reviews
Feedback:
I got a half oz of flower that had 200 seeds in it.. the quality of the flower since jars bought zen is extremely LOW QUALITY for the price. I’ve been ripped off TWICE from here not including the time with all the seeds. I bought a half oz as I usually do, it looked like someone picked some out of it so I weighed it. TWICE IN A ROW 12 grams on the dot. $40 worth of flower I paid for and didn’t get.
Feedback:
The new company that took over Zen has brought lots of products but at the same time got rid of the old staff and replaced rhem with a bunch of people takimg away from the personal feel the store had. The web site is more complicated and feels like its just trying to get your info to email your promotions. They still dont have a delivery service either. All in all its ok but not my favorite at the moment. Id rather go someplace i feel comfortable.
Feedback:
(Drive-up) They were nice enough and have good deals (which is why I came here), but all these dispensaries moving, changing hands and getting incorporated is not something I should have to keep track of as a customer/patient. I have never been to JARS before, I've literally never been to New River. I was denied a First-Timer discount, the employee showed me a receipt from when I must've gone to a previous location. I said "Fair enough" and bought my oz+ elsewhere.
Feedback:
Zen is the best dispensary for it's beautiful and kind staff and amazing meds! Zen is a favorite for their very own high quality cartsand other concentrates and you can never go wrong with their flower. Their 1:1 The Clearâ„¢ carts have become a favorite during the day to help melt those pains away. Thank you guys for that! Their very own Twisted concentrates (wowza!) and Ganja Grindz (yum!) are so worth trying and falling in love with. As for the flower, you can feel the love put into each bud! It's really great, powerful and flavorful. The staff is so knowledgeable and kind and I trust their recommendations for anything. You will always leave Zen with a lifted spirit and smile. All together Zen is magical!
Feedback:
What a joke .....This place makes you wait 20 minutes with THREE employees one person before me. I go to leave cause I get tired of waiting and there was no apology. They were just chilling counting buds. Could care less aboit us in the lobby. Will NEVER RETURN....I even was bringing in a new client. Whoever owns this place should be ashamed of these SUNDAY MORNING MOTHERS DAY RUDE EMPLOYEES
Feedback:
Overpriced dry and the ungrateful for her customer employee was snippet when told it was dry. Started rattling her tongue insulting me about what I look like when I asked if she was alright because she was so irritable with me and spoke about ten sentences in response to my one. She was trying to tell me off in front of other customers. I guess my history of under $100 purchases bothered her. So I simply told her she was rude and left. Then the fat dude at the door ran his mouth too saying he watched me the entire tine I was there and I looked irritated. Well to me they not only look bad they don't appreciate feedback about dry weed. Oh. The trashy chick grabbed some tweezers and I could hear the bud crunch it was so dry! Better prices all over AZ. Better quality and better treatment too.
Feedback:
Seniors do not order leafly pickup u cannot use your discount. I guess your not a senior citizen if u order a pickup . When i called was treated extremely rudely by the so called manager . Pathetic at best , told me to go to a different dispensary, obviously he could care less about the profit of zen and cares more about ripping off seniors on a fixed income , we spend alot of money at zen and travel 75 miles to get there. Worse service ive ever seen .
Feedback:
False advertisement on Leafly regarding new patient special 😠NOT OK! Aperenly this is not their first complaint on Google & they still haven't amended it. It is a simple BOGO like most places. Not a bad deal but wasn't worth the time I spent stopping. Budtender was very friendly but did not clarify the special till after I chose product despite me asking repeatedly. The service was slow, I was the only other in the room, 3 other patients waiting, and a staff of 4 visible? No since of taking care of the guest. One employee did however take the time to go up to my budtender to make a snide comment about me and snicker as I looked at their product still confused and half ignored.
Feedback:
They REALLY need to fix how their first time patient special reads on Leafly. Attached is a picture so you can see what I'm about to say is true, and you can also look yourself. There are 4 options: 1) BOGO up to 1/8th flower 2) BOGO 1/2 gram concentrate 3) Free edible, up to 40$ in value 4) free Twaxed pre roll.I had my suspicions that anything was free so I asked.It is basically BOGO on ALL 4. (They can feel free to respond if I misunderstood, but I was quite thorough in asking, like I said I was skeptical).Did however do the Twaxed pre roll, and got one free, so 17$ for 2 is pretty good.But PLEASE fix your menu!You say BOGO right before 3 and 4, why did you stop using that term if it still applies? 3 and 4 say NOTHING about buying anything. I found this very misleading. The pre roll was Really good which is why this isn't a 1 star review. The concentrate is on the inside, and in the paper itself so once it's cherried it smokes way better than any type of shatter cone I've ever tried. The Grapevine was also very grape-y and tasty. Using distillate lets the flavor of the flower still come through more and burned to nice white and light gray ash, indicating proper flushing of nutrients.Fix your false advertising and I'd be happy to amend this review to the amount of stars those Twaxed pre rolls deserve: 5EDIT: Response to Zen.Perhaps you could've worded it better? Are you going to change it.It says FREE. Not free with purchase, not free when you buy one, just FREE.If you think this is simply poor wording, I question your grasp of the English language... it's TOTALLY misleading and outright UNTRUE.Not to mention FALSE advertising. It's not just "something we could be worded better", it says you're offering something you don't, that's not allowed in this country.
Feedback:
This place is awesome!! Super knowledgeable and friendly staff. Made me feel extremely welcome even before I was a customer. The manager Cory actually did me a huge favor that no other dispensers I called would do for me. I just received my medical card in the mail the other day and it had someone else's picture on it. As you can imagine I was extremely upset and angry mostly. So I called the my doctor and it was on the July 3rd at 4:56pm so of course she was gone for the week. So I called the state health deparent and they told me that it's at the description of the dispensary if they would like to medicate me or not until I get this issue resolved. So I called several dispensaries in my area and all of them told me the same thing, no. Then I called Zen and talked to Corey and he told me to bring in a couple forms of ID and he would take care of me. So I came down to Zen talk to Corey, showed him the forms of ID and he proceeded to let me in the dispensary and let me shop. I was taken care of by Britt from that point forward and Britt was super friendly super knowledgeable took very good care of me and I left a very very happy customer and I plan to go shopping there today as matter of fact and I would highly recommend this dispensary to anyone seeking quality highest medication in a friendly and discreet setting. Special thanks goes out to Britt for her expertise and positive attitude. Awesome person !
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