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Last Updated May 1, 2024
14er Holistics
2897 Mapleton Ave Suite 800 | Boulder, Colorado, 80301
Client Review on 14er Holistics
Feedback:
Not too sure what is going on with the 14er operation, but for the past month or so things have been really inconsistent. Daily deals no longer advertised, daily text specials for members no longer happening, prices no longer transparent (have risen quite a bit also) and do not include taxes anymore. Tech issues for the past couple months on the website and the blog is no longer accessible to see what deals are going on for the day. This has been my favorite product/dispensary for a long time but the inconsistency has left a sour taste. Some transparency with what is going on, how much is changing, what is changing, and what to expect could do wonders for the loyal customers and patients who love the products you offer. Additionally, the new dutchie pre-order service is not user friendly and the whole menu is like a guessing game. Nothing appears straight foward, especially compared to the previous pre-order process which was more predictable - it even included daily special items. (This is a major reason I came started coming to 14er - leafly/dutchie/weedmaps menus and pre-order processes are absolute trash)It also would help if someone was able to actually answer the phone when people call, instead of not picking up at all or answering with frustration. It is very offputting for customers who are just seeking clarification in the midst of all the changes.I am really hoping this all temporary because I love everything you guys are about. I just wanted to take the time and give feedback or perspective from the customer point of view.
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