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Last Updated May 1, 2024
20/20 medical
Delivery Only | Riverside, California, 92504
Client Review on 20/20 medical
Feedback:
This review is for Cheryl Everitt.I went in January for an eye exam because I was having headaches. My vision has gotten considerably worse and I needed glasses for farsightedness and with a prism for exophoria. what I am upset about is that she told me (my cousin was there and he heard her say this as well) that I had spinal fluid in my eye. She told me to see a doctor and pulled up a list of them at Riverside Medical Clinic and said that if I called her and left a message telling her my appointment date/time, and the doctors name that she would send over all the information the doctor needed. I did this but come the day of my appointment, the doctor had nothing. My doctor had to call her and ask for all that information. I just read a note she sent my doctor and she didn't even mention that she told me about this supposed spinal fluid in my eye. Well after asking a doctor, neurologist, and ophthalmologist about this spinal fluid in my eye, they all said there's NO SUCH THING as spinal fluid in the eye. I even got a head CT with contrast so they could figure out what the heck was going on. She shouldn't be telling people anything out of her normal job scope. How is this even allowed? She even told me that "hopefully they don't have to do a spinal tap." SPINAL TAP. My cousin was there and he heard this whole thing! I will be going somewhere else from now on for eye exams. She tried to push some neuro lenses on me that my insurance didn't cover and now I'm wondering how much of all this was a gimmick to push these lenses. This has been so frustrating. Here's the thing, she was very nice but I believe she spoke out of turn here and caused a lot of unnecessary stress for me (not to mention medical bills). I will be going to another optometrist to make sure I have an accurate prescription.The additional stars are for the rest of the staff who were very helpful and kind. I had been here once before and was helped by Dr. Kim who I remember to be nice, so if you want to go here I would make an appointment with him.
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