20/20 medical
Delivery Only | Riverside, California, 92504Client Reviews on 20/20 medical
- 3.8 / 5.0
15 Reviews
Feedback:
This review is for Cheryl Everitt.I went in January for an eye exam because I was having headaches. My vision has gotten considerably worse and I needed glasses for farsightedness and with a prism for exophoria. what I am upset about is that she told me (my cousin was there and he heard her say this as well) that I had spinal fluid in my eye. She told me to see a doctor and pulled up a list of them at Riverside Medical Clinic and said that if I called her and left a message telling her my appointment date/time, and the doctors name that she would send over all the information the doctor needed. I did this but come the day of my appointment, the doctor had nothing. My doctor had to call her and ask for all that information. I just read a note she sent my doctor and she didn't even mention that she told me about this supposed spinal fluid in my eye. Well after asking a doctor, neurologist, and ophthalmologist about this spinal fluid in my eye, they all said there's NO SUCH THING as spinal fluid in the eye. I even got a head CT with contrast so they could figure out what the heck was going on. She shouldn't be telling people anything out of her normal job scope. How is this even allowed? She even told me that "hopefully they don't have to do a spinal tap." SPINAL TAP. My cousin was there and he heard this whole thing! I will be going somewhere else from now on for eye exams. She tried to push some neuro lenses on me that my insurance didn't cover and now I'm wondering how much of all this was a gimmick to push these lenses. This has been so frustrating. Here's the thing, she was very nice but I believe she spoke out of turn here and caused a lot of unnecessary stress for me (not to mention medical bills). I will be going to another optometrist to make sure I have an accurate prescription.The additional stars are for the rest of the staff who were very helpful and kind. I had been here once before and was helped by Dr. Kim who I remember to be nice, so if you want to go here I would make an appointment with him.
Feedback:
I have been going to 20/20 for years. Dr. Kim is great; he is kind and patient. I have a very complex set of eye problems, but he makes sure I see the best I can. Victor is a great optician who truly cares about his patients and getting them the best glasses possible. I always request him when I go there.
Feedback:
I called here yesterday morning date 2/11/19 at exactly 9:08am right when they opened, to get information about some glasses to see if they are able to do since my Prescription is a little high but the lady who answered told me to leave my number down and the eyes doctor will give me a call back at 10am "i guess On their convenience" but I never received a call back, well that was really Unprofessional, I had money to spend too! I'll just take my business elsewhere! One star for that!
Feedback:
This place has unreasonable billing. They increase your bill if you have insurance. They don't have standard print out of the charges. Eye exams are invasive and makes you nervous. The lenses are pricey. $ over 500 with AR, Transition, Hi- index etc.The lady optometrist was in a rush and told me that the insurance discount would be applied after the allowance - so unprofessional. I was in shock. Found out that it wasn't after all with another person. They tell you the lenses are premium which are simply bluffing to make you buy. After my discount and allowance with VSP, just the lenses add up to be over $100. Total for the lenses are over 500. What a rip off. Better off go near the University.Got into a traffic accident in the parking lot. I suspect it was due to the defective lenses. I went back and tell them they r blurry at the right side so The assistant manager titled the lenses for me. It got better. I went back to check with doctor, told the manager about the accident. The manager wouldn't refund unless I return the glasses. But that already wasted my last year's allowance. Don't want to deal with them anymore.
Feedback:
WOW! Best Optometry service EVER! All the employees are so nice and helpful, but Dr. Danielle Leone was so sweet and patient and informative! She spent almost an hour giving me the most thorough eye exams and different types of tests to make sure my prescription would be perfect. I cannot say enough good things about this office, the employees & especially Dr. Leone!
Feedback:
I have been using 20/20 Vision for going on 20 years now. The staff and other Doctors are friendly, courteous, and well trained. The office is top notch and kept up to date with all of the latest in vision technologies.But Dr Cheryl Everitt is who keeps me coming back. She knows her business and is excellent at it.She has had her eye on my vision problems for years now and the minute it looked like we needed another opinion she was quick to pass me on to a specialist.I, quite literally, trust her with my sight!
Feedback:
The staff was friendly helpful from making the appointment to leaving with glasses. I took my 14 year old daughter for new glasses and right away the staff at the front desk were friendly. The facility was clean and welcoming. The optometrist provided the most thorough eye exam I have experienced in 40 years, all the while explaining everything in a very professional yet friendly manner. Last, we were assisted by Richard, the dispensing optician in selecting frames and lenses. He was able to help us with such a great deal i bought 2 pairs for my daughter and they were able to finish both pair in less than an hour. Awesome. Richard is also a very funny and friendly person to talk with while selecting glasses. This place is loaded with helpful, kind people and i recommend them to anyone and everyone.
Feedback:
I had Dr. Kennedy, and I she did a FANTASTIC job figuring out what glasses I needed to wear during my eye exam because I have never worn glasses before, and this is only my 5th day wearing them, and I was a little nervous about wearing glasses, but I can feel my eyes straining less and i wish I would have just gotten glasses years earlier now because they help so much. Oh, I forgot to mention she was very nice, personable, and knowledgeable .I am in my mid thirties and just joined the glasses club ;-)
Feedback:
Dr. Kennedy was great in treating the difficult eye situation that I have and I appreciate the professionalism and care she put in to my diagnosis. However, I have been banned for life from receiving further treatment do to missing appointments because of financial hardship. It is extremely difficult to find an optometrist to get a valid reading on my eye situation and for this reason I rate them 1 star. To be told you can’t see a qualified Doctor when treatment is needed is very disappointing especially when you have the resources to be treated.
Feedback:
With my new glasses I can read small print without taking my glasses off. I have been seeing Dr. Everitt for many years. She has given me better vision than my previous ophthalomologist did. The opticians at 20/20 let me use an old eyeglass frame that was in good condition, which saved me money. This is greatly appreciated since my lenses are expensive because I have so many corrections.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
