Client Review on 530 Collective

Frank Quaid

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Frank Quaid

Negative Review

July 07, 2015

1.0 / 5.0

Reviewed on Jul 07, 2015

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I have to take my hat off to 530 collective! Being one of the only 2 clubs in the county, they flex that hard. 530 used to give out bottles of water to their patients, they used to give a 10% discount for wearing their apparel, they used to have a decent stamp card program, they used to have decent prices, the customer service used to be decent. My last trip in was my last. Over the last 4 months the 530 has decided that people will come buy from them no matter how they treat people so they slowly took away all the things that made them a little better than the competition. First thing to go was customer service, the second, free bottle of water, third, stamp card and fourth, the 10% discount for wearing their apparel. Now when you go into 530, you have no choice but to deal with the kids they leave to tend the place and the attitudes that come with that. What really gets me going is that I paid $35 for a beanie with the 530 logo on it, not because I'm a huge fan, but because I was promised a 10% discount on EVERY PURCHASE, for as long as I own the hat, or so I was told. Yesterday I went in and spent a couple hundred dollars as usual only to be met by arrogance. I was informed that the stamp card program had been ended and I wouldn't be getting credit for the stamps I had already aquried. When it came time for my 10% discount, I was informed that was no longer available even though I was wearing their apparel. When I questioned these things, I was handled rudely and unprofessionally. My main gripe was that I didn't get my 10% discount, I was told that it had more than paid for its self since I got it and I shouldn't be upset. I wouldn't have been upset if when I bought the $35 beanie they told me it had a shelf life, but they didn't. They lied to my face just to get a sale. I was told I would get that discount for life if I bought that hat and wore it in every time. That wasn't the case. I didn't even complain when the price went up and the quality went down, you guys are a joke and I will do what I can to spread the word until you are shut down. 530, due to the kids you chose to hire, due to your greedy ways, due to your arrogance and bad customer service.... I will no longer be a patient, I will no longer say good things about your establishment. Instead, my money will go to your competitors, my words will be unkind towards your practice. You guys just got to greedy.... Plain and simple.

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