Client Review on AAA Caregivers Collective

Patricia K.

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Patricia K.

Negative Review

November 03, 2019

1.0 / 5.0

Reviewed on Nov 03, 2019

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Agent sold me car and home insurance. I cancelled both of these when I moved to another area. Agent did NOT disclose that car insurance had 12% early cancellation fee attached to the car policy if the policy was cancelled before one year either when I purchased the policy or when I cancelled it. Thus I could not understand why the refund check was about $130 short. After several phone calls to AAA I was finally told the truth. I was being charged a surcharge for cancelling early.Yes - there is a small paragraph about this on the last page of the glossy booklet they give out. The Manager of Santa Barbara AAA has been called several times to try to issue a refund check. He does not return phone calls. Beware of taking out insurance with AAA Santa Barbara - all smiles and pleasantness when they want your business but NO customer service if you try to cancel policies.

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Client Review on AAA Caregivers Collective

Patricia K.

Patricia K.

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Client Review on AAA Caregivers Collective

Patricia K.

Patricia K.

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