Client Review on AAA Caregivers Collective

Susan Murray

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Susan Murray

Negative Review

March 03, 2020

1.0 / 5.0

Reviewed on Mar 03, 2020

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Do not use AAA travel. I was lead to believe that there were no charges for travel services except for booking airlines. That was not the case with my recent trip to Mexico. They used a 3rd party, Pleasant Mexico Holidays, to book my flight and hotel. Their services were unPleasant. That group charged me way more than if I booked myself. The hotels they chose were time shares that nickel and dime you for everything, no free internet. You can’t drink the water, so they put water in your rooms but charge you for it. They charge for coffee and pool towels etc. The restaurants and bars had subpar food and drinks. You cannot get a lounge by the pool because guests put their towels on the chairs at 6am. I would not be surprised if Pleasant holidays doesn't books these time share places because they get a kick back from them. The time share people constantly pester you to buy a time share or their other services. At one of the hotels, I was supposed to have a jr. suite for 5 days. The "suite" was on a very busy street, across from a fair. The 4th floor room had no elevator. Also, they provided the wrong travel locator for the airlines reservations. The bottom line is book your own travel. You will not be pleased with AAA free services.

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Client Review on AAA Caregivers Collective

Susan Murray

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Client Review on AAA Caregivers Collective

Susan Murray

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