AAA Caregivers Collective

AAA Caregivers Collective

539 State Street | Santa Barbara, California, 93101
  • 1.8 / 5.0
13 Reviews
Closed

Client Review on AAA Caregivers Collective

  • 1.0 / 5.0
Feedback:

After dozens of attempts over the past 3 months to have my mortgage lienholder added to my AAA homeowners insurance, my mortgage lender bought insurance for my home loan and charged me $2,500.00. I already paid AAA for homeowner insurance but because AAA refused to call back, or communicate with me in any way about adding the mortgage holder, I ended up paying for the same cover twice from two different companies for the homeowners coverage. In October I went into the Santa Barbara AAA office and spoke with the insurance rep, Mike, and he assured me he would take care of adding the mortgage holder to my policy. He didn't. Then on Nov 29 AAA cancelled my home owners because they "couldn't take pictures of my property". An agent from the Santa Barbara AAA branch came and took pictures the first week of November! With "service" like this, I cancelled ALL my AAA insurance (autos and motorcycles). I went with State Farm (cheaper, by the way) and now I am trying to get my mortgage holder to cancel their insurance and issue me a partial refund. Geeze. So far, this whole ordeal has cost me an extra $2,500.00, that I should not have had to spend, plus 3 months of anguish, worry, and hours of wasted time and effort. Thanks to Krista at State Farm on Fairview in Goleta for the excellent service and expedient binding for my home and autos (plus she contacted my mortgage holder immediately) :-)

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