Client Review on Au'Natural Gardening Center

Whitney Daniel

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Whitney Daniel

Negative Review

June 08, 2020

1.0 / 5.0

Reviewed on Jun 08, 2020

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Purchased a plant from Gingko Gardens with several centipedes in the soil. When I called to ask what could be done whoever I spoke to was actually nice and gave me a product to use that was in their store. When I arrived to purchase it, I walked up to the front counter and was completely ignored. Three men stood their and acted as if they didn’t see me (one was on his cell phone, one was stocking items behind the counter, one was staring off in space). Once I finally got their attention the young man rolled his eyes as if I was bothering him and then proceeded to tell me that the product I was told to purchase over the phone they didn’t have in store. It was very unfortunate because I’ve gotten my last 2 plants before this one from there but I will not be returning. It also sucks when I see their staff happily helping other customers and I have to wonder am I being ignored because I am black. I hope you train your staff about products in your store and better customer service practices.

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Client Review on Au'Natural Gardening Center

Whitney Daniel

Whitney Daniel

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Client Review on Au'Natural Gardening Center

Whitney Daniel

Whitney Daniel

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