BEAUTIFULDESTINY'S PATIENTCARE
null | California, United States, 92596Client Reviews on BEAUTIFULDESTINY'S PATIENTCARE
- 2.8 / 5.0
9 Reviews
Feedback:
They dont note come prepared they always use the clients personal wound care supplies. They do not look at the wound and where to correctly place the exform, gauge and woind wrap. They are unhygienic with their materials they place scissors on the floor then use it on their client. The use the long the tail on the donkey method to guess the correct placement to wound care. One nurse had no idea what to do so she called Leila the office personal .. the woind specialist had notes from 6 months ago . One person is alright o have to argue with home to double check his wound placement. Every night I have to redo the wound care and that's how I know they place exform guage and wrap it incorrectly NOT WVEN ON THEIR WOUND . I should take a picture of their wound care . One dropped the bloodily bucket on the bathroom floor and as the caregiver I cleaned it up. There so unhygienic . I NEED TO TAKE A PICITRE OF how the different nurses and lvn place their wound Not even passable .
Feedback:
I would like to thank Destiny Home Health , I had knee replacement surgery on January 24th, a friday. After I was sent home, I was contacted by Destiny, that I was to get home visits. On the first visit Racheal, was very concerned about my condition. As I had developed blood blisters on my leg. She changed the dressing. And told me Robert would see me and check on me in two days. Again Robert was very professional. Changed my dressing. Each time Destiny visited, I was asked how I felt. I felt like I was being treated, very well. I am very happy with the services of Destiny. I even received calls, from Racheal, to ask how I was progressing.Thank you to all the support personnel. I liked that I was called the day before a visit, to let me know an approximate time, the visit would be.
Feedback:
Do not ever use this company. They lied straight to my face about assesment for my mother with Dementia. 2 different nurses both came to the house within 3 days ( Aggie & Aurrelia). I made it very, very clear what my mom needed and they both told me something completly different so I would let them examine her. They knew she had Dementia & lied anyway ao they could "charge" for a visit. This should be a crime!!!
Feedback:
I would like to say Thank you to all of Destiny Home / Palliative / and Hospice Care , For taking such Wonderful care of my Husband he always spoke highly from Owner to all the Staff that came to our house ♥️ I Sincerely say Thank you as well . You all were Family to us ☺ Unfortunately I lost my Husband June 23 . Again we LOVED Each and Everyone of you . Valerie and Stan RIP 😭
Feedback:
My husband, Gary, was sent home with stage 4 incurable cancer on September 26 and destiny hospice was here the next day. All beds, etc were here the following day. They were here whenever I needed them. Gary passed away on November 8. They were here at 4 in the morning for me. Maria stayed until he was removed from my home. I would have been lost without them. Thanks to Destiny Hospice for all they did for us..
Feedback:
Horrible company, my grandfather was release from excellent rehab facility and needed in home physical therapy. They refused to give my grandfather therapy session he had already been approved for if we did not allow a nurse to come out to our house at a minimum of once a week to they could bill for services he did not need. They lied and told me his insurance would deny PT if we did not accept and after I called his insurance to confirm this to true or not they changed their story.
Feedback:
MY DAD HAD A STROKE A FEW MONTHS AGO AND WAS REFEREED TO THIS COMPANY, THE THERAPIST JOHN DID A GOOD JOB HELPING HIM TO GET HIS MOBILITY BACK, AND THE NURSE THAT CAME OUT TO SEE HIM WAS VERY KNOWLEDGEABLE , MY OVERALL EXPERIENCE WAS VERY PLEASANT FROM THE INTAKE STAFF TO THE SOCIAL WORKER , IF THEIR WAS ANY MORE STARS TO GIVE ILL GIVE IT TO THEM.
Feedback:
Aweful service. PT for my mother only calls an hour before she comes and was rude. The PT lady also said that she had talked to my mom the day before but Destiny was told that my mom was not to be the primary contact because my mom had a stroke and has memory problems. The PT snapped at me and said that she was told all she had to do was get a hold of the patient....... If your insurance says use them request a different company.
Feedback:
I had a Cervical Surgery on Feb and my Ortho Doctor requested service to ck on me at home for few weeks but One Call Medical sent me with this place that it is the WORSE HOME MEDICAL CARE !!!! They sent me a supposedly a Nurse to ask question and check that I am ok and continue the visit a home after her notes. BUT THIS NURSE CALLED MAREILA ELGHAZI from DESTINY HOME HEALTH IN MORENO VALLEY is a fraud and changing all information provided at my home in Temecula just because she wanted it and want to write wherever she think or forgot, because when I asked why she doesn't write everything right there, she said I WILL DO IT AT HOME NOT NOW. She stated that I got medicine from Mexico instead taking my medicine from my doctors WHEN THIS IS NOT TRUE!!!!! She noted that due to financial reasons per patient I am not taking and get it from friend in Mexico. WHEN THE ONLY MEDICINE WAS FROM MEXICO AND IT IS THE SAME IN UNITED STATE IS MY BLOOD THINNERS, USA PRICE IS $400 AND IN MEXICO IS $82, SHE SAID THAT I AM TAKING THIS INSTEAD OTHER MEDICINE THAT WAS GIVING IN MY STAY IN THE HOSPITAL AFTER THE SURGERY. MY BLOOD THINNER IT IS BY MY CARDIOLOGY IN USA AND NEVER CHANGED IT TO THIS MEDICINE, WHEN I MUST TAKE IT TO AVOID HEART ATTACK, STROCK, ETC... SHE NOTED ON HER REPORT THAT WAS SENT TO MY ORTHO DOCTOR, THAT I REFUSING TO TAKE MY MEDICINE AND GET IT FROM MEXICO!!! THIS IS A TOTALLY A FRAUD INFORMATION. She got mad at me just because I ask for her ID and took a picture of her ID, as well I asked to protect my personal information when she said will release it at Social Security and Medical, I asked keep it safe and never was AFRAID TO REVEAL ANY PERSONAL INFORMATION because this is what she wrote on my report and sent it to my Doctor in Escondido when all this is not right! Called to Nurse supervisor called LEAH and Administrator Assistance SARA GOWER and both says .... THEY TRUST IN HER AND SHE AND WILL LISTEN TO HER SIDE. We were not there and we trust in her job, I asked to investigate and open a complain, but I can't trust them even then I explained word by word they are covering their mistakes and Margila Elghazi back, this place is not good for people in need after surgery or to obtain a home care help ... As I told these 2 ladies, she did it to me, she will do it to other patient and they don't even know what is is writing of her report, because she said will do it when go home. DON'T USE THIS SERVICE, BECAUSE IF THEY COVER THAT NURSE BACK, IT IS BECAUSE THE DO FRAUD AND LIED ON THE PATIENT INFORMATION. My 2nd Nurse is nicer and polite as well she is professional, I am ok with her service, but after got her report that was not released to me, NOONE CAN TRUST THIS DESTINY HOME HEALTH AGENCY FROM MORENO VALLEY, hope the patient are safe there and don't do something like I am going through now. Now my Ortho Doctor was very upset with me because of MAREILA ELGHAZI, NURSE OR SOCIAL WORKER FROM THIS PLACE, I GIVE " 1 " STAR for DESTINY HOME HEALTH CARE IN MORENO VALLEY.
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