Client Review on Bellingham Patient Network

Joy Westermann

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Joy Westermann

Negative Review

July 06, 2017

1.0 / 5.0

Reviewed on Jul 06, 2017

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I'm sure everyone else here is fine. I called because my Dr. Office branch wouldn't answer their phone, and I wondered if the number had changed. The receptionist was impatient and told me I called the wrong number. I explained that no one answered when I called the number that was saved in my phone that I've used for years. She restated the number and also rudely said that I called the wrong office.I was only wondering if the number had changed, and if it hadn't, why didn't anyone pick up. Maybe they closed early? Maybe it's a busy time? But instead she interrupted me and said thank you bye.I potentially have a broken foot and was just trying to reach my Dr who is through family care network. I get that people have bad days, but that was very discouraging and I'll probably not make an appointment today because I'm upset and hate making phone calls to begin with.

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Client Review on Bellingham Patient Network

Joy Westermann

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Client Review on Bellingham Patient Network

Joy Westermann

Joy Westermann

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