Biker Town
685 State Highway 115 | Penrose, Colorado, 81240Client Reviews on Biker Town
- 4.6 / 5.0
79 Reviews
Feedback:
This place is always targeted by the other bike shops at being high retail. Well that's not the case they're very fair and professional. The lame bike shops down the street have poor attitudes and actually have higher prices. Always go to Old Town bike shop.
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This is a great bike shop. I go in often to fix problems on my bike. Their prices at extremely fair to work on my bike and Ted usually fixes it it as I am standing there and I leave with a fixed bike. Very helpful and friendly.
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This is mainly for customer service. Left bike in their shop for just a quote on repairs. I had to keep calling about it for two weeks and was told a few times that the mechanic would call me back that day, never did. Then Covid happens and the shop gets closed down without calling me. Somewhat understandable but a call would of been nice. Fast forward a few weeks and still no call so I had to call them and they’re open again. I go to pick it up and a guy can’t even find my bike and ends up bringing out the wrong one. Then the form that was filled out was actually over a month old so I could of got it much sooner. Communication with customers needs some work.
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I just wanted to give the owner john a big shout out!! I got my first real bike!! (Surly bridge club).He is pleasant person to talk to and not like others just trying to sell a bike. As customer I found me my permanent bike shop in town. Thank you again and ill be comming back for more.
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I understand that there's an epidemic of monstrous proportions currently ongoing in the world, but for the business that are open I hope they are still providing their services to the highest standard. I don't think I recieved the same. I called ahead to check if they were open, and went for a simple flat tire change. Although they completed the work in great time, I believe they were not thorough in inspecting the tire tread before replacing the tube. I ended up with a second flat tire before I made it home, and discovered the thorn was still embedded in my tire. Speed isn't everything...
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Awesome crew, helped me pick out my first high end bike and I feel like they did me right! Thank you
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I commute by bike to work downtown and dropped my bike off because my front wheel was very unbalanced. They were very friendly and had my bike ready to go for my commute home before I was off, and only for $20! Great shop, would recommend.
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Fixed my break that popped out no charge! Honest people!
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Every bike shop has the same bikes. You should go to this place because the people are awesome. Tim (I think?) was very knowledgeable, didnt try to upsell me, and didnt treat me as if I didnt know anything. He made sure the bike I wanted fit me right, and would be good to go right out of the shop. I happily spent my money with them, and will do so again, when my boy needs a new bike.
Feedback:
My wife and I are flatlander road cyclists. We decided on Colorado Springs as a launching spot for a mountain bike trip. We rented two full suspension bikes here. Woman who dealt with us wrote a list of recommended trails, and a guy i back set up our bikes for us. Upon return, we chatted with a group of staff members about the trails we had done (outstanding. Kudos to Falcon trail on Air Force grounds). All really nice people with good stories. If I lived here they would be my LBS. Appreciated the experience with them.
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