Client Review on Biker Town

Dave Smith

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Dave Smith

Negative Review

May 19, 2020

2.0 / 5.0

Reviewed on May 19, 2020

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This is mainly for customer service. Left bike in their shop for just a quote on repairs. I had to keep calling about it for two weeks and was told a few times that the mechanic would call me back that day, never did. Then Covid happens and the shop gets closed down without calling me. Somewhat understandable but a call would of been nice. Fast forward a few weeks and still no call so I had to call them and they’re open again. I go to pick it up and a guy can’t even find my bike and ends up bringing out the wrong one. Then the form that was filled out was actually over a month old so I could of got it much sooner. Communication with customers needs some work.

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Client Review on Biker Town

Dave Smith

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Client Review on Biker Town

Dave Smith

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