Client Review on Buddies Med Express

Michael Ordaz

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Michael Ordaz

Negative Review

February 07, 2020

1.0 / 5.0

Reviewed on Feb 07, 2020

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This hospital and employees are so confusing. I go to pediatrics urgent care and since it was 815pm they told me to take my son to the ER since they were closing soon. So I did and sat in the very crowded ER with my 8 year old in pain. I was called up for triage and before being seen they told me I had to go to pediatrics. I informed them they sent me to the ER but they told me I had to go back in which I did. The pediatrics scolded me and told me to take him back to ER since they were closing in 15mins. I went back waited then back at triage they didnt even look at my son's cut and asked how much it hurt and sent back to sit in the ER. We sat there for 4hrs and when we were called the nurse said that the pediatric dept could have seen us and would have been out earlier and ended up being charged for both visits for urgent care ($40) and ER ($150) for deductibles and im still trying to get refunded for one of them. I'm also not sure why the pediatrics urgent care is so small of a window time frame when most of the ER patients are kids who are sick. My kids including my self hate going here.

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Michael Ordaz

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Michael Ordaz

Michael Ordaz

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