Client Review on Buddies Med Express

Ellie Prenderg...

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Ellie Prendergast

Negative Review

July 07, 2018

1.0 / 5.0

Reviewed on Jul 07, 2018

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I went to urgent care Monday 3/5/2018 @330pm, for a cut I have from Shaving. Leg burning,tingling, bleeding and ankle swollen. HOT to touch. I checked in and he desk and the lady was very rude. Didn’t tell me there was a wait until I heard her tell another patient there was a 2.5 your wait. They give me a doctor that I’m going to be seeing and that was at 5pm. Time passes and there’s people that came after me being called back and coming out leaving to go home. Never saw them come back. Went to desk and another lady told me there’s 2 people ahead of me. 8 people later going in and coming out to leave I finally said something. She said they still haven’t called you I said nope. She went in back because I guess the doctor I was suppose to see got backed up had critical patients. (That’s fine I understand,but communicate) lady came back out and said your still here. (Didn’t go anywhere) have been sitting in the same spot for 4.5 hours. She calls be back and finally get seen at 8:15 craziness!!! Communicate with your patients I understand it’s urgent care but come on!!!!

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Ellie Prenderg...

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