Client Review on Cali Direct-Santa Ana

Not_Natsuki

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Not_Natsuki

Negative Review

May 06, 2020

1.0 / 5.0

Reviewed on May 06, 2020

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Here is a little story from May 5th 2020 that could help you understand that the GREAT PEOPLE AT CALIFORNIA MOTORS DIRECT are so genuine and caring when they lie to your face! On this same day, I went looking for a Nissan Altima for less than 10k on CarGurus and Cars.com. I find the car! It's a great price and I better hurry! Because it is a flash sale! How lucky I am! They lowered the advertised Nissan Altima by almost 1k!I call the dealership at around 10:45-ish and a gentleman by the name of Jorge picks up. I ask about the car and he said that it was indeed in the dealership and it had to be inspected before it was sold. We come up with an agreement to have an appointment at 3:30.However, I was in a hurry and decided to show up a bit early and arrived at the dealership at 2:30-ish. I ask for a man named Jorge and another gentleman tells me he is in his office and we couldn't which we couldn't go into. At that moment I realized that something was up. I mean why wouldn't I be allowed into a man's office that had no other customers while he was talking on the phone? Then, 5 minutes pass and Jorge comes out and tells me, "Sorry but the car in which you set an appointment for at 11 o'clock in the morning, 2 hours after our doors even opened was sold 5 minutes before you walked into the dealership.". The next line was even better! As this gentleman suggested to look at other cars in the lot!For people that skipped to the end of this review here is a short summary: FIND A DIFFERENT DEALERSHIP! THAT "GREAT DEAL" IS JUST A FRONT TO HAVE YOU ENTER THE STORE AND TAKE A LOOK AT THEIR OVERPRICED CARS! FOR GOODNESS SAKE THESE GENTLEMEN HAVE A 2.6 STAR REVIEW ON CARFAX BY 32 UNLUCKY PEOPLE LIKE ME! SOCIAL DISTANCE YOURSELF AWAY FROM THESE MEN!(Below are some screenshots taken on 5/3/2020, nothing is altered. These are currently up on Cars.com, CarGurus, Carfax, and their own website)

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