Client Review on CaliBloom - Coastal / Vista

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EJS EJS

Negative Review

July 04, 2018

1.0 / 5.0

Reviewed on Jul 04, 2018

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Was happy with primary Doctor (Majd) & previous experiences however had an appointment today & after waiting 5 minutes (no one was at the desk), I was told at check in that the Doctor was running late. I was 10 min late but had called 30 min prior to inform them & was told "that's just fine". At check in, the only option I was given was to wait 1.5 hours for a "squeeze in"... So why was I not called to be notified the Doctor was running late anyway, nor why my appointment was now cancelled?! Although I was told 10 minutes was "just fine" makes no sense. Clearly the staff is unorganized & unprofessional. Initially I was happy & comfortable but unfortunately now am looking to find another office with better customer service, organization & a Doctor that has better availability.

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Client Review on CaliBloom - Coastal / Vista

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