CALIFORNIA'S PREMEIRE OVERNIGHT DELIVERY 420GREENHOUSE.COM
5300 Pacific Avenue | Stockton, California, 95207Client Reviews on CALIFORNIA'S PREMEIRE OVERNIGHT DELIVERY 420GREENHOUSE.COM
- 1.1 / 5.0
10 Reviews
Feedback:
FedEx has not been the best at delivery for me. Recently, every package has been around 3 days late due to the "smart post". I noticed from checking my tracking that packages routinely go past my address in Stockton to go to Sacramento, then past Stockton again to go to Tracy, then back to finally be delivered in Stockton. I called to ask why and I was told "that's just how Smart Post works" doesnt sound very "smart" to me.A package I am waiting for now has been delayed due to "rerouting to correct address". They had the correct address, not sure what happened there.Last delivery, the driver left my front gate open. Wasnt big deal, but it could have been if my dog was in the yard to run off. Just annoying and sloppy.There is no way to contact customer service by email, just to call and wait on hold. And complaints don't seem to matter to anyone anyway.If I have a choice at checkout, I would NOT choose FedEx. Get it together, FedEx! Be more efficient!
Feedback:
I’ve been waiting for a package to be delivered for two days! Yesterday the driver said our address was invalid! So the office called and I told them it was valid and gave cross streets and directions. They never attempted to deliver. So today I’m just sitting here all day when I have better things to do. Don’t ever use FedEx. This is the third time they have done this to me. FedEx sucks.
Feedback:
I am waiting for Fedex truck to come as I work from home and my window is facing the road. The truck came yesterday and the driver didn’t get down from the truck, and leave after looking at my parcel, noting attempt unsuccessful. So I request Fedex to come again the next day on 3/6/20. I started waiting in front of the door since 9am today and no delivery truck came; then I was surprised to see the status updated at 10:24am it was attempted and unsuccessful again. Tell me why should I use Fedex again with this type of service? None of the delivery truck came by, and attempt was unsuccessful?? And just force me to pick up myself even though we paid for you to delivered to door on priority over night?If I had the choice, I won't even be giving a 1-star, Fedex you deserve no star at all.
Feedback:
I requested a timeframe for them to ship me my package, but instead they deliver at random times, ex 2pm, then 11am today. I wish they could understand I can't just leave work early to sign a damn piece of paper. I requested after 3pm, and even left my number for the driver, and no response, just an even earlier delivery attempt. Not happy at all
Feedback:
Driver can't find our mobile home address first day, or second day. With my second call on day 2, I am told I had better pick up the package on day three or it's going back. So on day three, I am in the office at 12:45 pm and they look for the package. Can't find it and a supervisor comes out to say it was delivered at 12:50 pm and didn't I see it on my porch? Hello, in your office since 12:45 pm to pick up a package that not only told would definitely be there, I had called to verify before I drove down, so how was I supposed to "see" that it had been delivered?
Feedback:
It's okay. Dont be in a hurry. One guy in front of me and he was being helped but she was slow. Then the other employe took her sweetAZZ time to fill out a label, never said anything to me or even I will be right with you but finished her lable and walked out. Then the other girl said she could help me and then took forever to get my package. Horrible customer experience!
Feedback:
I’m having a bad experience here to get my package. After I make a phone call and talk the representative to ask her to change the drop off location to Tracy FEDEX store in grant line. I expected to get my package on the next day morning. Guess? What the representative I talk too that day wasn’t change the destination of my package. Now I have to drove my car from Tracy to 935 Performance drive STOCKTON just to get my package. These is a simple instruction that most of the customer representatives are not giving action. Shame! All of you guys. Get to work because the FEDEX company are one of the biggest company around the globe when it comes to delivering packages. But because of you guys laziness why other people move to other shipping company. Your performance job is not acceptable. If there will be less than one star rating. That’s the rate you deserved it.
Feedback:
If I could give them no stars I would! The customer service at FedEx in general is awful. This branch attempted to deliver a package while we were on vacation that required a signature. We have no idea what the package was as we hadn't ordered anything. We called to request a different delivery day so we could be home and they refused and s by the package back to the manufacturer! We still don't even know what it was as they wouldn't give us any info about who shipped the package! Use UPS or USPS as they are both more customer friendly!
Feedback:
I paid for over night shipping, to arrive on Friday AM. There was an error on the zip code, done by the person who typed the invoice. They claim my son over looked it so therefore it's not thier fault. Zip code was corrected but package will be delivered on Monday because they didn't have a driving until then. Unbelievable!!! I have to personally drive over an hour to pick it up. Oh if that isn't enough, I asked the representative to hang up so I can be transferred to the automatic survey. As I type they have not hung up 20 min has passed. Bad customers service.
Feedback:
A package that was being shipped 2-day that I needed to sign for was shipped from this facility. My tracking info said the package was put on the truck at 11am. At 8:01pm my tracking info said the package was back at the facility. I never received an update that it wasn't going to make it. I stayed home all day. Now the package won't be here for 4 more days. Disappointed.
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