Client Review on Columbia Care Dispensary - Illinois

Mr NWside

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Mr NWside

Negative Review

April 08, 2020

1.0 / 5.0

Reviewed on Apr 08, 2020

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ABSOLUTELY HORRIBLE EXPERIENCEWalked in to the front window, they asked for my ID, then was told to wait in a tiny room for my name to be called. On a table there was a sheet of paper showing the availability of rec "product" which was laughable-- maybe 1 or 2 items on that list, to my recollection-- like 'gummies' and some other junk. I was thinking that perhaps the list was not all-inclusive, so I waited for my turn.I was then called in to a back room and was rather rudely and smugly asked AGAIN for my ID (which I had already shown in the front as part of the pre-screening process and there was only 1 other customer there at the time so what's up with that?!) by some guy with a goatee and kind of a smooth complexion (I'm just telling you this for descriptive purposes since I was not given his name). He looked over my ID like a bouncer in a bar and then asked what I was looking for. I asked [what's available , do you have tinctures] and he rather rudely and smugly replied ['just what's on that sheet']. How insulting.Just that chintzy sheet. Whaaaa?! . And the way he treated me was downright insulting. I have to concur with one of the other reviewers here; it kind of felt to me like I was talking to a back-alley drug dealer.I just told him I was not interested, and he clearly didn't give a hoot.THIS is what you call customer service?! I will never go back to this joint, and when the competition (hopefully) heats up later this year and rec product availability improves, it wouldn't break my heart if these guys end up with zero market share.Bottom line: If you like wasting your time and being treated rudely, come here. In that case, you'll be glad you did.

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Mr NWside

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