Columbia Herbal - Olympia
93rd Ave Se | Olympia, Washington, 98502Client Reviews on Columbia Herbal - Olympia
- 4.1 / 5.0
16 Reviews
Feedback:
I made a call to this place after I bought a book about Witchery and another about crystals. The nicest woman named Heather answered, told me all about their spring and fall classes (which I had asked about), and then after I told her the name of the book, she researched it to find out more of the specifics to help guide me to the information I needed. I made a trip down to the store and picked her out -- I just knew she was the one I'd talked to. She was SO knowledgeable about everything in the store and even gave me a tour, asking me questions about my interests and guiding me to things she thought I'd like. She never once pushed me to buy anything... she was just super helpful and really nice to me. I ended up getting exactly what I needed (and then some because this store has SO much cool stuff in it). It's not very often you find such stellar customer service in Olympia, especially from somebody who is clearly knowledgeable and in the right line of work. Highly recommend.
Feedback:
I am so glad that Olympia has such an established herb and health store. So many larger communities lack such a resource; Olympia is lucky. I can usually find what I’m looking for here, as long as it’s not too obscure. Their supplement section also has many thoughtful selections. I’m not really into the metaphysical stuff they have here, but it seems like a good selection. I’ve never had a massage here, so I cannot speak about this service. I would love to give Radiance 5 stars, but there are two issues. Number one: street parking is near impossible. I don’t live in town and have had to literally skip my visit more than once because it took over 15 minutes to find parking. I guess Radiance can’t do anything about this, but it’s frustrating at best. If driving, plan extra time for a visit; not the place to pop in and out of.Secondly, as many other reviews have mentioned, some staff members do not have good people skills, and tend to talk down to anyone who has a question they deem beneath them. There is definitely an air of elitist, “I know better than you, you poor misguided soul,” attitude. Some staff members are indeed outright hostile. Luckily, I know exactly what I need when I visit, so I can avoid speaking with the staff as much as possible. If I did have a question, I wouldn't feel comfortable asking anyone who works here. As a staple in the community, Radiance really needs to look at how they treat ALL of their customers. Maybe hire someone who might know a little less about herbs and a little more about how to smile and be warm with people. We want to encourage people to take their health into their own hands, learn about and use natural remedies. Attitudes like this will not further the cause.
Feedback:
Warning: Like most places downtown any major city, parking is terrible. There's only like two spots right outside their shop. You'll most likely have to park blocks away and walk.This place reminds me of metaphysical shops. Essentially I'd like to say that's what it is. Though they may go by different descriptors. I went here to get an Amber teething necklace for my baby girl. They sell beautiful high quality ones by Mama Goose at a reasonable price (I paid $26 for my daughter's, it had rose quartz on it as well) I also purchased some natural teething medicine. They have many handmade goods, as well natural baby care products and items made from recycled materials. The herbs they sell are in bulk, you get to measure your own amounts. There is a very earthy feel to this place. I didn't get to go towards the back, and really only saw the front of the shop. I would like to go back to fully explore it so I can leave a more thorough review. I'll update this when that happens, but with how tricky the parking is, it may be a while (or I might bus next time).
Feedback:
Incredibly caring staff (for the most part) the people who do care, care immensely makeup for those who seem more irritated attitude with life. Amazing products, reasonably priced, and a great selection of locally sourced goods made easy to find and very accessible. The community is lucky to have this store, thanks Radiance!
Feedback:
One of my favorite local businesses in Olympia. I've been to many herbal shops all over the country and this one sets the standard in many ways. The selection and quality of the herbs are wonderful, and their collection of herbal teas are my favorite tea blends ever (try the Luscious Licorice and Respiratory Tea in particular). I buy all of my massage product here (they offer a nice discount to professionals), as well as essential oils, tinctures, and supplements. My wife has bought jewelry, clothes, bags and hats, all of which she loves. Great floor staff and a knowledgeable and experienced massage staff as well. Only complaint is I wish they had a greater selection of green and black teas. But no matter--this is a true Olympia original. And it smells amazing inside.
Feedback:
The greatest people ever! For the last two decades saved my life many times! Best ENERGY & an honor to do business with them. Before I became a Reiki Master & was ALL about the highest GOOD OF ALL, they were all ready there! THANKS for ALWAYS having the right people, products & answers. LOVE YOU ALL! :) May the right people come to keep on the tradition of Radiance!
Feedback:
This little store is such a treasure. I stop in here for many things.. books, crystals, jewelry, spices, inscence, candles, you name it. They also offer massages! The staff has always been so kind and helpful I will always stop by even if just to look. They offer a membership rewards program and an email service too- very neat for returning customers!
Feedback:
They staff were very nice. They didn’t have the exact crystal I wanted or the size however I got a different one that I will try with Yoga. A little expensive but that’s probably because of the crystal I bought. I will go back. They said new crystals are arriving soon. They didn’t know the crystals meaning but they had a book for you to research on them.
Feedback:
I came here for the first time based on a recommendation from a friend. I found the male staff member working tonight to be almost annoyed by my questions. Then when I was checking out he told me that Samsung Pay would "definitely" not work on their credit card machine even though I knew it should likely work based on the machine type. I have worked in the service industry too and know that sometimes customers can be super annoying, but I felt that my questions were pretty standard, and being treated like I was dumb for knowing that Samsung Pay would likely work on their device was unnecessary.I'm giving them two extra stars for having the oil I was looking for, cool decorations, decent prices, and because the oil smells really good! If you're short tempered just chill or something instead of being rude to your customers. This is honestly the first place I've been to in Olympia so far where the service wasn't super amazing.
Feedback:
Radiance was surprisingly spacey and the massage area was clean and rustically decorated (sliding barn doors--very cute). I got a massage from Bonnie and it was exactly what I needed. I really appreciated Bonnie's professionalism and knowledge. She was caring and compassionate.I felt like I was in good hands and will be back soon :)
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