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Last Updated June 1, 2026
Craft Herb Company
693 El Cajon Blvd | El Cajon, California, 92020
Client Review on Craft Herb Company
Feedback:
The reason I liked this store is it usually has pretty unique seasonal items which I like. I purchased 2 ocean theme items because they reflected what I like. However, when I came up to check out, cashier was on phone w/ another customer. No one else was in line except me. As cashier was maybe answering question from phone customer. I walked over to where cashier was still talking & waited. Finally cashier off phone, then call someone in store while I was still waiting to check out. Finally started to assist me. No apology given for me an actual person waiting & standing when call could have been transferred to someone in management who is sitting far away from the live action to handle. Store is stuck in past about how to treat customers in today's world. I asked for a senior discount like most similar stores give & was told that JoAnn doesn't give any discount. I have shopped here in the past & was given one. Now change in rules👎👎👎If you are a senior you are going to be disappointed that this company doesn't care about their senior clientele 😒
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