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Last Updated July 1, 2026
Direct Medical - Spokane Valley
Spokane Valley | Spokane Valley, Washington, 99206
Client Review on Direct Medical - Spokane Valley
Feedback:
I had surgery a couple of weeks before I had my well check visit with Dr. Shannon Brodersen. This was going to be my visit with this doctor. The well check visit was scheduled before COVID was declared a pandemic. 2 weeks before my visit I had had a surgery. I called a day before my appointment to request a televisit appointment and my physician Dr. Shannon Brodersen refused to not only give me a televisit appt but also refused to take me on as a new patient. An email was sent to me by the doctor’s staff to inform me. I called to explain to the staff that I wasn’t able to drive due to my surgery just 2 weeks ago. And I had been to the hospital so my immune system had been compromised. This is why I preferred not to come into the practice and requested a televisit and not get anyone infected. The staff informed me that I should just call the new patient line and schedule with another physician. I was shocked by my experience with this doctor who I had not even met yet. I have never met a more insensitive physician than Dr. Shannon Brodersen. Someone that can be so unreasonable towards a patient who had just had surgery in the middle of a pandemic. I have always had very good experiences in the past with my physicians. So it is both shocking and sad to see that we have such healthcare providers at Providence.
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