Direct Medical
Spokane | Spokane, Washington, 99208Client Reviews on Direct Medical
- 5.0 / 5.0
8 Reviews
Feedback:
Maria was great to talk to – they really care about the whole person at that office! They take the time to get a comprehensive health history and offer several services not usually covered by a primary care doctor. It is refreshing in an era of insurance- and government-controlled healthcare. Thank you Direct Primary Care for being innovative and giving us another option!
Feedback:
This really is the future of healthcare. When you need to see a doctor, it can sometimes mean things aren't going so well. Matt made the experience anything but miserable. I needed stitches in my face. I was quite concerned with potential scarring. He talked through everything with me. Listened to my concerns. Gave me every option available, including going elsewhere for care by a plastic surgeon who specializes in such things. He expressed confidence that he could place the sutures and get good results. In the end, he did and absolutely fabulous job. I'll be very surprised if I have anything more than a very fine scar. The office was clean and professional. They are very knowledgeable and seem to genuinely care about their patients. The game changer for me is the availability and affordability of DPC's business model. I don't have to wait days or weeks for an appointment, I can be seen when I need to or want to. The cost of anything and everything you could need from a general/family practice office visit is a fraction of what it would be anywhere else. I highly recommend anyone to go see Direct Primary Care.
Feedback:
I didn't realize that I had submitted the 5 stars without an actual review. Whoops. These guys deserve a great review, so here I go :) I stumbled on Direct Primary Care when I lost insurance and my husband's insurance fell through. Matt and Maria's clinic have made it affordable to get our preventative care again. We signed up online and will never look back. I don't think I've ever been so well listened to, treated, and dealt with such patience in my life. I LOVE that the time spent talking to the doctor isn't 10 minutes here. My husband's visit with Maria was over an hour and mine was 45 minutes since I was already acquainted with her and Matt from my husband's appointment. Maria is also the FIRST doctor who has ever taken my family history with breast cancer seriously. They take you seriously here because they actually have the time to listen, and they REALLY care! Even if you have insurance (which we hope to supplement this wonderful clinic ASAP with catastrophic), I still think you should come here for your primary care needs. Matt and Maria are absolutely wonderful, and I have never left a doctor's appointment here feeling like I didn't really get to voice my concerns. In fact, I have forgotten stuff, but was able to message them on a HIPAA secure app they use so they can update my files between appointments. It is truly life-changing care, since I don't have to worry if I can afford a doctor's visit or not. I can just make an appointment and come in. I have let a lot of things slide over the years due to not being able to afford it. I recommend DPC to everyone I know!!! Not only is the business model incredible, but so are the providers here.
Feedback:
I had my first exam today and Maria was very thorough and knowledgeable. She was also very nice to work with. One thing I loved was that I was able to discuss with her some tests I wanted and we were able to agree about them, something I would never have been able to do in the corporate physician set up that I've been in all my life. Thank you Maria! Matt was also very helpful and does a great blood draw too! He was also very diligent in seeking out the best service and prices for immunizations I was looking to get. Thanks Matt and Maria, I am very pleased!
Feedback:
DPC gets 5 stars from me. Being a small business owner, health insurance these last 8 years or so has been very expensive with monthly cost and huge deductible. Finally a smart ARNP Matt Dinsmore saw a need and moved forward with the growing concept of direct primary care for small business owners like me, individuals, and groups to give us excellent patient care at aan unbelievable affordable cost. the level of access to his medical services and His level of experience is top notch and the prompt responses through the medical App’ have been great In addition to medication, medical tests, and referrals to specialist all at a special discount for us patients!All of that said my recent health situation Matt listened to me, and he found what I was going through. I know this sounds corny, but DPC and Matt gave me my life back with proper diagnosis and meds.
Feedback:
I love Direct Primary Care..I couldn't afford medical insurance and have been without a consistent doctor for over 5 years. The low cost membership fees were the main reason i registered...now its Dr. Bacon and Matt that made the step truly worth it. Excellent online and patient communication. Excellent professionalism and one of the very first clinic that did not do extensive unnecessary testing upon first registering. Dr.Bacon is so compassionate and caring. Today both Matt and himself helped me through some difficult personal issues with genuine concern and kindness..thinking about how kind they were brings tears of joy to eyes. Dr.Bacon, I really want to thank you for sharing with me today..for caring for how i feel and the beliefs i have. I truly appreciate all your help. Thank you Matt for easing my anxiety talking to me when i first arrived. This clinic is caring and compassionate and I'm truly grateful for their kindness and wonderful care they have given me. Bless you both for all you do!!
Feedback:
I was so unhappy of 15 minute doctor encounters. You go in and barely have time to finish an short explanation of a problem then they jump right to a conclusion without barely a quick examination. After several providers and them all having 15 minutes to an appointment I got fed up and looked for an alternative. I found DPC and decided to see what it was about. I sent a couple inquiry emails and they invited me to come sit down and talk about my concerns and hesitation. I went in and met with Matt and Maria. They answered all my questions and gave me the information, they didn't push me to sign up in any way. I knew even though I had insurance and this would be an added expense (I spend more a month on coffee) that I believed in them and their vision about health care so much that I signed up that day. I had my new patient "exam" today where they just learned about me, my family history and went over anything that I wanted to ask. Maria took her time and didn't rush me in the slightest, I felt like I was at a good old fashioned family doctor! I highly recommend this place and, so far, don't regret my decision at all. I greatly hope that this type of health care succeeds, putting patients first should always be the priority and DPC embodies that spirit.
Feedback:
I have never had an experience at the doctor quite like the one I had here! I was really listened to, understood, and respected. I felt like I was in control of my healthcare and was given options and information to inform my decisions. We talked about not only what is going on right now, but also some things I should be thinking about in the next several years. I’ve never felt like I had options before...it was a really good feeling! Dr. Bacon is very kind and knowledgeable and Matt (the nurse practitioner) is so nice and will do whatever he can to make you feel comfortable! I couldn’t recommend Direct Primary Care more...it is saving me hundreds of dollars every month, and for better healthcare!
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