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Last Updated June 1, 2026
East Valley Medical Delivery
Delivery | Tempe, Arizona, 85225
Client Review on East Valley Medical Delivery
Feedback:
The front office staff are so unprofessional. I checked in and had to fill out paperwork to update my address and one staff told me I had a balance while checking in another patient. I felt my privacy was exposed. I tried making my payment the day of the appointment and was told I had to wait for insurance to go through and I never recieved any calls. And that's how I was notified. As I was checking out one of the staff was extremely rude to me and I felt discriminated against because I was unable to pay. My boyfruend left our HSA card at home and I told her I would just call in to pay. She told me that I was not able to leave without paying and had to call a specialist. I was so embarrassed and they dont have privacy. On top of that I recieved messaging saying how I was refusing to pay and that patients like me would be discharged. I don't know if this office is capable of keeping patient privacy and they lied about the interaction. I've been going there for almost 20 years and never felt so humiliated and 5 other family members are patients there. The office manager was extremely rude to me when I called in with my privacy concerns. This situation gave me anxiety and I'm just looking for a FORMAL APOLOGY. I called in today to make a payment sa and they didnt even have the correct billing information or my updated address. We will be leaving this office after all of the stress they caused me
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