Client Review on Elemental Wellness

Turboshitkid

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Turboshitkid

Negative Review

June 03, 2020

1.0 / 5.0

Reviewed on Jun 03, 2020

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The customer service is terrible when attempting to make a new account on their website. First attempt they gave me someone else's account who had a slightly similar name to mine. The second attempt they made a brand new account (which took them two days), and they didn't input all of my account information. This normally wouldn't be a problem if you could fill it in yourself, but the site locks and refuses to let you change anything. This also prevents you from buying it, as it gives you numerous errors like "No delivery address, city, or state listed". This also prevents you from changing your temporary password, and ordering anything. It took FIVE EMAILS to even get them to get my full name, and PARTIAL ADDRESS. They still don't have everything in the damn fields. I understand they are probably busy, flooded with orders, and dealing with quarantine like everyone else, but this is HORRIBLE service. I would suggest someone else.

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Client Review on Elemental Wellness

Turboshitkid

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Elemental Wellness

Client Review on Elemental Wellness

Turboshitkid

Turboshitkid

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