Client Review on ERBA Collective

Megan Caroline

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Megan Caroline

Negative Review

March 07, 2020

2.0 / 5.0

Reviewed on Mar 07, 2020

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I have only met one knowledgeable and NICE person at this dispensary. I really dislike going to a dispensary where the staff makes me feel unwelcome or not “cool” enough to be there. Especially when I work in the industry and supply many of the companies they have on their shelves. Very cool layout and location but the staff really needs to learn how to appreciate their customers rather than act like they are members of some elite club. I drove all the way out here for products that they said they had online and when I got there they didn’t have ANY of the ones I was looking for. Then they acted like I did something wrong by trusting their site? I was given attitude when I walked up to the counter after someone had said hi how can I help you. I knew it wasn’t my turn but someone engaged ME. I we started talking about the products I was looking for that they don’t actually have. Then another girl working behind the counter was like what’s your number?! And I was two numbers ahead of what was on the screen but there was only 1 customer and 3 people behind the counter and again someone had engaged me first. So clearly they weren’t busy anyway and me “cutting the line” shouldn’t have been made out to be a big deal. Not coming back.

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Megan Caroline

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Megan Caroline

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