Client Review on ERBA Collective

Margot Beal

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Margot Beal

Negative Review

May 07, 2020

1.0 / 5.0

Reviewed on May 07, 2020

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update!!: after trying to reach out to them multiple times today, and seeing that their site claimed they would be delivering orders that weren't delivered yesterday I got a notice that my delivery was being processed. i then tried to message them to cancel an order i had placed today (hoping that it would work instead) and they cancelled all of them. no explanation, no email, no call, no text. that's not even bad customer service, that's zero customer service! i tried to give y'all a lot of chances for convenience sake but I will never be returning or ordering from here again. i would recommend ordering from eaze (literally ordered 15 minutes ago and its already on the way) or i saw that medmen is now doing delivery and has a nicer and easier to use website.the only good thing about erba is that sometimes there's a pretty girl working for the lola lola counter. original post:two 4/20's in a row have they not pulled thru. last year i ordered right when their sale started and because of technical difficulties never got my order. yesterday i ordered in the evening in hopes most people had already ordered. they then just ... never delivered. didn't tell me it wouldn't be delivered, didn't reply when i reached out, just straight up didn't bring my weed lmao. it sucks because i even deleted my pretty harsh review from last year because i was starting to like them again. sad.

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