Client Review on Essential Herbs

Amanda R

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Amanda R

Neutral Review

July 07, 2018

3.0 / 5.0

Reviewed on Jul 07, 2018

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Honestly, I love their wide variety of herb selections and, on top of that, their extra oils and baubles they offer for sale. The inside and outside atmosphere is calming and very naturally aesthetic!Unfortunately, I didn't feel like the customer service was really there. I've visited thrice now for different reasons with different questions and purchases and never once have I been acknowledged or greeted when I walked in unless I touched a jar or was ready to buy (mind you I've come alone with no one else in the store, with a family member, and when there were one or two others). If you are knowledgeable about herbs, aren't concerned with being spoken to and know what you want, this place is a definite hidden gem!On the other hand, if you're somewhat of an extrovert or just like being greeted when you walk into a shop, I can't say this place provides that based on my previous shopping experiences here. Hopefully, this will get better in the future!As for their herbs, I love them and have used them quite frequently which is why i continue to return. They are of pretty good quality and fair pricing. Try their teas! The tumeric chai is very good. Hope this helps!

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Client Review on Essential Herbs

Amanda R

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