Evolution in Care Compton
717 S. Long Beach Blvd. | Compton, California, 90221Client Reviews on Evolution in Care Compton
- 1.6 / 5.0
22 Reviews
Feedback:
(Translated by Google) It is a lousy service at the time of your appointments, you arrive an hour because it was known that you have appointments, and you leave 4 or 5 hours later.Not recommendable!!(Original)Es un pésimo servicio al momento de tus citas, llegas a una hora por qué se supo e que tienesatienes CITA y sales 4 o 5 horas después.No recomendable!!
Feedback:
I like that this place offers in lab work, multiple doctors, maintains cleanliness inside and outside! I would really appreciate it if when I am calling these calls are answered in a friendlier tone and not greeted with, “Roads Community Care Clinic please hold” a single I haven’t even responded. As of lately I’m catching the voicemail! During the middle of the week during standard business hours. The dental department here is constantly rescheduling dates and seemingly backed up for a month in advanced only allowing patients to come in for ONE treatment at a time. I’m highly unsatisfied with these new practices and it needs to be corrected for people just trying to get to a doctor.
Feedback:
(Translated by Google) Without lousy words and once again lousy cervisio commenting in respite I would never recommend it to anyone or for emergencies(Original)Sin palabras pésimo pésimo y una ves más pésimo cervisio comensando en resepcion nunca lo recomendaria a nadie ni para emergencias
Feedback:
The receptionists are all rude and unprofessional. I was told that "the owner" stated to give everybody a 30 minute appointment so that the clinic can accommodate more patients. Question. Why is this clinic continuing to take on new patients when they can't adequately meet the needs of their existing patients. I guess this is a case of anything is better than nothing. Terrible!!
Feedback:
This place is terrible! It’s a low cost clinic in Compton and they treat you that way! I don’t think anyone there likes their job and I do not feel comfortable with them taking care of my medical needs. The people who answer the phones are rude, and the nurse practitioners do not care about you! How can you trust a medical professional with your life... if they show you that they do not care about you or your medical needs. I’ve expressed concerns and management does nothing. I’ve filled out the complaint form and I didn’t even get a call from someone to address the issue. I’m sure patients feel as if they do not have other options, but you do!
Feedback:
Staff in the front has a really bad service I was trying to see my doctor because I haven’t feeling good in the last two weeks with high blood pressure and vomiting and their answer was we only have an appointment in the next five days come on I was telling them that I was sick as hell definitely bad service 👉🏻👇👇👇👇people on this place died
Feedback:
I recently went to the clinic this past Saturday to get a form filled out by the doctor for my baby to be able to go back to daycare. Nancy the receptionist told me the doctor doesn't fill out the form a nurse does, to which I asked her if I can speak with a nurse. She said there is no nurse available at the moment working. I asked her if my baby can be seen as a walk in to which she said at the moment we aren't doing walk ins to which I told her I've always come as a walk in on Saturdays and never had issues to which she said we don't have availability at the moment. There was only like 3 patients in the lobby area. I asked to speak with a supervisor, her face expression changed immediately. She told me to wait as there was a patient ahead of me waiting to speak with her. I got to the clinic at 11:15am and was not seen by a supervisor until 12:30pm. I asked the other receptionist if the supervisor was available she replied she is currently on a phone call. I waited 20 minutes and asked again to which Nancy replied "she hasn't come out to speak with you?" I said no then she said ok let me call her, she called and said "Hi Karmen I have a patient who wants to speak with you" making me feel like the supervisor was never told that I was waiting. Karmen came out, I asked if we can talk in private we spoke in an office and what not told her my issue and she said I'm sorry for the inconvenience we do offer walk ins I'm not sure why she would decline it to you but I'll make sure your baby is seen. She proceeded to tell the other receptionist to put my baby in the list. We were waiting in the lobby for my baby to be called for vitals and nothing. I saw like maybe 5 or more new patients go in for vitals as soon as they got there and my baby was not called whatsoever. I asked front desk why my baby hasn't been called and this is what they said. 1st he is next, 2nd he should be next, 3rd oh wow he hasn't been called for vitals let me check. 4th the NURSE (there was a nurse available) said it showed in her system that he has been called for vitals and has been placed in room 3. We had never been called and all this time waiting in the lobby. I spoke to another patient who also had her child with her as a WALK IN had no issues nor rejections and was seen right away. I felt so discriminated at that moment. We were finally called for vitals. The lady who did the vitals was not that pleasant at first but then she changed her tone, the doctor that helped us was very nice and informative to any questions I had. I did not leave the clinic until 2:20pm. This has been the most terrible service ever and I have been with other clinics where they are super packed on Saturdays and still don't deny walk ins. Overall Nancy has terrible customer service. Karmen was really helpful. The doctor's note I received for my baby to go back to day care was not accepted so I called the clinic yesterday to see if they can give me some other type of note that gave more details of the visit. To which she said yes we can give you like a summary of the visit I told her that's fine if I can pick up today to which she said yes. I got out of work and got to the clinic around 5:30pm and was helped by a guy and asked for the letter to which he was really confused, so I described to him as what I was asking for to which he replied saying all the receptionist are gone by this hour so I don't think I can be of much help since I'm just "covering" for the time being. I asked for a nurse he said there was no one available 🤨 but kept on going to the back area and then came out with the paper I was asking for.Staff members need training on how to deal with people honestly. It's not hard be empathetic.
Feedback:
(Translated by Google) Lousy service is the second time I take my husband's appointment and when they arrive at the place they tell him that I did not do it, he lost his work day again, then I dialed again today to make the appointment and asked to be sent confirmation they did not Then I went back to the brand to have it sent to me and they still haven't done it.(Original)Pésimo servicio es la segunda ves que le saco cita a mi esposo y al llegar al lugar le dicen que no la hice, perdio su dia de trabajo nuevamente, después volví a marcar hoy para hacer la cita y pedí que le enviaran confirmación no lo hicieron después volví a marca para que me la enviaran y todavía no lo han hecho pésimo.
Feedback:
Terrible absolutely terrible! They are treating me for conditions I don't even have. Putting me on medication that don't even suit my needs. Try to tell me they can't prescribe medications there.. although I try to take the medications because they don't give me what I need, I am having horrible side effects. I try to report this to no avail. Don't go here if you have a condition need to be treated because if they choose, they will NOT TREAT YOU this is definitely a malpractice place. Crossing so many abuse lines it's not even funny. Still trying to get help.. instead they try to make you a criminal and a drug seeker. That's what they made me feel like and I had 30 years proof of my condition... They put you on psych Meds and I keep telling them that's not what I suffer from...I had to abruptly stop..BETA GAMBOA is supposedly the supervisor and she is RUDE AS EVER.. I'm a senior citizen, fully handicapped and tells me to go to drug rehab program. Lol.. NO DRUGS IN THIS LADIES SYSTEM AND I DONT EVEN LOOK LIKE ONE.. WHAT THE HECK? YOU MIGHT END UP ONE AFTER YOU LEAVE THIS PLACE. BE AWARE PEOPLE..DONT GO THERE....THEY WILL TAKE YOUR LIFE NOT GIVE YOU LIFE...
Feedback:
My first visit was quick! Loved how fast I was in and out. I've been sitting here about a hour and a half waiting for a consultation, and im ready to walk. Especially after reading all these comments! Staff is still friendly.
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