Client Review on Express Kaya Service

KIM KELLAR

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KIM KELLAR

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January 07, 2020

3.0 / 5.0

Reviewed on Jan 07, 2020

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Pros:Prompt! I got in with almost no waiting.Hours that suited my needs.Doctor was prompt and very pleasant.Proper diagnosis Nurse was very niceCons:Office was open until 5pm Saturday, I showed up at 430pm. Counter staff was rather rude at my late arrival. Despite only one other person in the waiting room, I felt like I was bothering “him”.Rx - arrived at my pharmacy as it was supposed to be called in....nothing. Checked back with a pharm later, still not called in. So called the office, curt person answered and when asked to verify RX called into S&S...TWICE advised yes only to find out it’s at CVSConclusion- would go back. Simple sinus infection diagnosed and adressed, but customer service needs to be addressed.

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KIM KELLAR

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