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Last Updated July 1, 2026
Five Zero Trees - West
5336 SW Beaverton-Hilsdale Hwy | Portland, Oregon, 97221
Client Review on Five Zero Trees - West
Feedback:
I have been buying cartridges and flower from this location for about three years. Always been satisfied. About a couple months ago I bought a cartridge and it quit working within a few days. I didn’t make it in to the store in the allotted time to exchange it but figured it was the first bad cartridge I’ve bought from them in almost three years, so I just let it go. I bought another cartridge from them day before yesterday 3/31 and tried to bring it back today on 4/2 and was told they don’t exchange defective cartridges! I know the guy working there doesn’t make the policies at the store so I told him I realize it’s not your fault but this is the second bad cartridge I’ve bought from you guys in a row and that’s not acceptable. I told him they have lost my business and left. On the other hand if I would have been told when I bought the cartridge that there were no exchanges even if defective I would have not purchased it. But I wasn’t told anything and as a longtime customer of theirs I figured they would exchange it if anything went wrong. But as it stands I’m out money and on to find a new dispensary. I would avoid Five 0 Trees. Not a good business practice to refuse to stand behind the products you sell and to not let customers know ahead of time that you have a new no exchange policy in place. 👎👎
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