Client Review on Freedom Pharmacy

Jessica H

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Jessica H

Negative Review

March 06, 2020

2.0 / 5.0

Reviewed on Mar 06, 2020

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This pharmacy was the only one i could use per my insurance for IVF meds. Every time i called i would receive a different price on my order. Would request a manager to call me and would never get a call back. when i called back there were no notes in the system so there is no way to track the person i spoke to or my concerns. Their system is so outdated in regards to customer service. They were not able to quote me a price unless i submitted the order first and they would have to send the file to the technician. Why are there so many steps. Very stressful experience that cost me over a $1000 extra for my medication. Only good thing is free shipping and they will overnight. Also some of the people were friendly but i really think its the lack of the software that causes bad service.

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Client Review on Freedom Pharmacy

Jessica H

Jessica H

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Freedom Pharmacy

Client Review on Freedom Pharmacy

Jessica H

Jessica H

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