Future Health NW.com

Future Health NW.com

Snohomish | Snohomish, Washington, 98290
  • 1.6 / 5.0
5 Reviews
10:00am - 8:00pm

Client Review on Future Health NW.com

  • 2.0 / 5.0
Feedback:

My elderly disabled mom had been waiting for a cab to bring her home. She does not own a cell phone, not does she want one. The cab company notified me that they had showed up at the clinic so I called the reception desk there at the Snohomish clinic with the intention of making sure my mom connected with the driver. I was placed on hold long enough for my mom to arrive home. Thank God the driver found her in the lobby so she wasn't stuck, but I was on hold for almost 15 minutes. I hung up, because she was home. But I'm very disappointed that when it was urgent to speak to someone in the clinic they didn't have enough people to answer the phones in a timely manner. There are some other issues I'm not happy with concerning my mom's care, I'm trying to find her a different doctor to see. This is just one more straw.

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