Client Review on Gaslamp Greens

Doug Brown

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Doug Brown

Neutral Review

July 08, 2019

3.0 / 5.0

Reviewed on Jul 08, 2019

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Updated (3-star) Review, from Oct. 2018: This is still a frequent lunch spot of mine, but I'm revising my review and downgrading to 3 stars for two reasons. First, the quality of the food has declined since the chef changed several months ago. In particular, steak is now routinely over-cooked. Second, the "rewards" program that the company rolled out about a year ago is an absolute joke. That program gives you 1 point for each $1 you spend at the restaurant; obtaining the first level of rewards (above the one you start in) requires 800 points, meaning you have to spend over $800 (it rounds down on each purchase) just to reach "Friend Level," the primary benefit of which is a free meal on your birthday. Making matters worse, your points reset once per year, meaning you have to spend over $800 PER YEAR in order to reach, AND MAINTAIN, that level of perks. Broken down to the most basic point: you need to spend about $16 each week, for a year, in order to receive a free meal on your birthday. WOW. And for that, we give Tender Greens our personal data and dutifully log every dollar we spend there (so they can track our spending habits)? Yeah, no thanks. This sort of rewards program may be good for corporate office managers who rack up big spend ordering in lunch for a group at work, but for the rest of us it's pretty insulting. I'll be deleting my TenderGreens app, and recommend that others do the same. Visiting much less frequently these days, too.Original (5-star) Review, from 2017: I hit this place about once a week for lunch, and it never disappoints. Delicious, wholesome food, with friendly service. It is always busy at lunchtime on weekdays, but the line moves quickly and I've never been unable to find a seat. Great lunch spot!

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Client Review on Gaslamp Greens

Doug Brown

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