Client Review on Golden State Delivery Service

Simon Yu

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Simon Yu

Negative Review

July 07, 2019

1.0 / 5.0

Reviewed on Jul 07, 2019

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ABSOLUTELY RIDICULOUS SERVICE. THE MOST FRUSTRATING DELIVERY EXPERIENCE I HAVE EVER HAD IN MY LIFE. They marked the delivery complete (signed by a fictional person), when in fact, my package was sitting in their warehouse FOR AN ENTIRE MONTH. Sent me on a wild goose chase to see where it was delivered to. During the re-attempted delivery a month later, the driver didn't call me/ring a doorbell and marked as a failed delivery attempt as resident was not at home. (I was at home during the entire time.) Called Customer Service right after I got the message, they told me they can't reattempt the delivery til after the weekend, and that they CAN'T GUARANTEE A CALLBACK FROM THE DRIVER WHEN THEY DELIVER. Customer Rep hung up on me when I raised a issue with what she said. Seriously? (Whopping 7 weeks + to get a package.) THE SERVICE IS HORRIBLE AND WOULD NEVER RECOMMEND THIS SERVICE. THEY SHOULD BE ASHAMED OF THE SERVICE THEY PROVIDE.

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Client Review on Golden State Delivery Service

Simon Yu

Simon Yu

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Client Review on Golden State Delivery Service

Simon Yu

Simon Yu

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