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Last Updated June 1, 2026
Greater Sacramento Patients Collective
*Delivery Only* | Sacramento, California, 95826Client Review on Greater Sacramento Patients Collective
Feedback:
So i took my girlfriend in this place for the first time as i have already been in a few myself. We got 2 different products and one of them was the wrong product at a lower qualty for the same price. We called a few times and after reaching a person we were placed on hold for like 20 min and when they came back they said hold for 1 more minutes and then we got hung up on. After multiple failed attempts at getting back through we waited a few days and called back. We spoke with an employee that said the manager was busy and took my number for a call back. Not long after we received a call back from a young man claiming to be a manager and we explained getting a lesser product on accident and also explained that we had made numerous attempts that failed to contact them about the issue as well as being hung up on. The young man said all he could do was offer 10% off a next purchase which is insult to injury after thinking the manager could maybe correct the problem instead of the insult of a 10% off next purchase. It is so sad that the mistake was made and for a place that has good meds and friendly staff to just leave a patient feeling ripped off. I can think of at least 7 places that would maybe not throw us a bunch of free things but would make it feel a lot more right than the 10% off next purchase. We are at a loss of multiple phone calls and time spent plus gas prices went up and driving there costs as well. I really had more faith in them than they showed me and i disappointed they hung up on us after waiting almost 20 min on the phone followed by nothing for day's. And to vibe, you could have done better than to have a manager be short on the phone and not try to fix the mistake instead of getting rid of us cause you don't wanna be on the phone cause you just opened and ur store was busy smh...
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