Client Review on Green Dragon Aspen

Robyn Lamson

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Robyn Lamson

Negative Review

November 07, 2019

1.0 / 5.0

Reviewed on Nov 07, 2019

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I bought the most expensive pen (250) and asked how to use it. They said it was simple and to check out the app, which it’s powered by. I tried, and it wouldn’t connect, so I went back. The girl clearly didn’t know so she asked the manager who referred back to the app. I’m sure it is a wonderful device but I still can’t use it and for this amount of money I’d expect someone to show me.Update: I did contact them directly, as asked. No reply to my follow up. But I did ask a friend and he explained, verbally, how to use it. The app did not help explain (it gives a tutorial for leaf but not wax). Again, Green Dragon has wonderful premium products, but they need to invest more in training their staff.

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Client Review on Green Dragon Aspen

Robyn Lamson

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Client Review on Green Dragon Aspen

Robyn Lamson

Robyn Lamson

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