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Last Updated June 1, 2026
Green Gardens Patients Association
Rosecrans St | San Diego, California, 92106
Client Review on Green Gardens Patients Association
Feedback:
Unfortunately, I am writing my first negative review. Green Gardens is a new neighbor and we were excited to purchase beautiful looking plants and products from them. However, beware, that once you make your not inexpensive purchases they take no responsibility for whatever happens from then on. Especially distressing was the apparent run around and fake appeasement. Within 2 mos., a 150.00 plant in an approx. 75.00 pot went almost bare. With photos we went back to discuss when Assis. Mgr. Said " oh that is just shock, give it 2 more mos. and if not better " We'll take care of you".We were assured that how we cared for the plant was correct. Two mos. later again with photos, we returned. This time we were, questioned, accused and doubted for what we must have done wrong even though all of our other plants were doing well but eventually told " give it 6 more weeks". Upon return he said we could pick out something else. A week later after my spouse had a chance to come with me to choose a replacement, the manager now questioned and tried to blame us in a disrespectful tone. He then said " we will meet you halfway" which apparently meant, that we would purchase a new plant from them at no cost to them. We sadly declined and are still " shocked" by the whole experience. We live only two blocks away and told them to come take a look to no avail. We also noted inconsistencies from the new young staff member from the east coast who told us what to buy, including what pot and caring instructions, from that of the asst. mgr. and then the mgr.( who questioned the size of the pot) .We are not stupid nor dishonest and do not like being treated as so. Apparently, the mgr. does not understand how much business he could have gained from our word of mouth.
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